WHY PROGRAMS CRASH

QUESTION 1 OF 9

When using Event Viewer on a Windows system, what is the best way to quickly access specific types of logs? Nailed it! The Create Custom View action is used to filter through logs based on certain criteria.

Export logs

Create a custom viewCorrect Answer

Click on System Reports

Run the head command

QUESTION 2 OF 9

An employee runs an application on a shared office computer, and it crashes. This does not happen to other users on the same computer. After reviewing the application logs, you find that the employee didn’t have access to the application. What log error helped you reach this conclusion? Keep it up! In this case, the "Permission denied" error means that the user didn’t have access to the application executable in order to run it.

“No such file or directory”

“Connection refused”

“Permission denied”Correct Answer

“Application terminated”

QUESTION 3 OF 9

What tool can we use to check the health of our RAM? Awesome! memtest86 and memtest86+ are memory analysis software programs designed to test and stress test the random access memory of an x86 architecture system for errors, by writing test patterns to most memory addresses, then reading data back and checking for errors.

Event Viewer

S.M.A.R.T. tools

memtest86Correct Answer

Process Monitor

QUESTION 4 OF 9

You've just finished helping a user work around an issue in an application. What important but easy-to-forget step should we remember to do next? Right on! If there is a repeatable error present in a program, it is proper etiquette to report the bug in detail to the developer.

Fix the code

Report the bug to the developersCorrect Answer

Reinstall the program

Change the user’s password

QUESTION 5 OF 9

A user is experiencing strange behavior from their computer. It is running slow and lagging, and having momentary freeze-ups that it does not usually have. The problem seems to be system-wide and not restricted to a particular application. What is the first thing to ask the user as to whether they have tried it? Woohoo! The first step is identifying the root cause of the problem. Resource monitors such as Activity Monitor (MacOS), top (Linux and MacOS) or Resource Monitor (Windows) can help us identify whether our bottleneck is CPU-based or memory-based.

Adding more RAM

Reinstalling Windows

Identified the bottleneck with a resource monitorCorrect Answer

Upgrade their HDD to an SSD

QUESTION 6 OF 9

A user reported an application crashes on their computer. You log in and try to run the program and it crashes again. Which of the following steps would you perform next to reduce the scope of the problem? Awesome! Reviewing logs is the next best step to determine if logs reveal any reason for the crash.

Check the health of the RAM

Switch the hard drive into another computer

Check the health of the hard drive

Review application logsCorrect Answer

QUESTION 7 OF 9

Where should you look for application logs on a Windows system? Great job! The Event Viewer app contains logs on a Windows system.

The /var/log directory

The .xsession-errors file

The Console app

The Event Viewer appCorrect Answer

QUESTION 8 OF 9

An application fails in random intervals after it was installed on a different operating system version. What can you do to work around the issue? Nice work! A container allows the application to run in its own environment without interfering with the rest of the system.

Use a wrapper

Use a containerCorrect Answer

Use a watchdog

Use an XML format

QUESTION 9 OF 9

Where is a common location to view configuration files for a web application running on a Linux server? Right on! The /etc directory will contain the application folder that stores configuration files.

/etc/<app folder>Correct Answer

/var/log/<app folder>

/srv/<app folder>

/<app folder>

Ready to test your recall?

When using Event Viewer on a Windows system, what is the best way to quickly access specific types of logs? Nailed it! The Create Custom View action is used to filter through logs based on certain criteria.