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Google Project Management Professional Certificate • STUDY MODE

EVALUATING STAKEHOLDERS

QUESTION 1 OF 77

Imagine you are a project manager for a healthcare company. When building a team for a new research project, you create a power grid to help you figure out which stakeholders to prioritize. Which box in the grid represents the stakeholders who are the key players on your team? Stakeholder Analysis grid with Power and Interest on each axis. Stakeholder Analysis grid with Power and Interest on each axis. Box A in upper left (high power, low interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low interest); Box D in the lower right (low power, high interest)

A
Box A (high influence, low interest)
B
Box D (low influence, high interest)
C
Box B (high influence, high interest)Correct Answer
D
Box C (low influence, low interest)
Explanation:

As a project manager, you should prioritize the stakeholders with higher interest and influence on your team. You should closely partner with key stakeholders to reach the desired outcomes.

QUESTION 2 OF 77

What is the correct order of tasks in a stakeholder analysis?

A
Determine each stakeholder’s level of interest and influence, list all the stakeholders the project impacts, and find ways to involve them.
B
Find ways to involve each stakeholder, list all the stakeholders the project impacts, and determine their level of interest and influence.
C
List all the stakeholders the project impacts, determine their level of interest and influence, and find ways to involve them.Correct Answer
D
List all the stakeholders the project impacts, find ways to involve them, and determine their level of interest and influence.
Explanation:

First, a project manager needs to determine who their stakeholders are and understand their level of influence and interest. Then, a project manager needs to decide how to involve them in a project.

QUESTION 3 OF 77

What does stakeholder analysis enable project managers to do? Select all that apply.

A
Accurately predict project outcomes
B
Select more impactful projects
C
Build necessary partnershipsCorrect Answer
D
Avoid potential risks down the roadCorrect Answer
Explanation:

Stakeholder analysis tells you which people to include in important conversation s.This is key to getting the support you need throughout the project. It also helps you know what to expect so you can avoid surprises down the road. Explanation: Stakeholder analysis can help you know what to expect as the project unfolds. It can also help you build partnerships and include the right people in important conversations.

QUESTION 4 OF 77

What is it called when a project manager involves stakeholders in decision-making to reach a broader consensus?

A
Stakeholder mapping
B
Stakeholder analysis
C
Stakeholder buy-inCorrect Answer
D
Stakeholder identification
Explanation:

Stakeholder buy-in helps stakeholders feel invested in the outcome of a project by involving them in decision-making.

QUESTION 5 OF 77

When choosing a project team, a project manager considers required roles, team size, and which three additional factors?

A
Necessary skillsCorrect Answer
B
MotivationCorrect Answer
C
AvailabilityCorrect Answer
D
Stakeholder preferences
Explanation:

Everyone on the team needs to have the right skills to do the job. If they don’t have the necessary skills, the project manager should ensure that they receive timely training to avoid project delays. Beyond key skills, team members also need to be available and motivated. Explanation: Everyone on the team needs to feel motivated to complete their assigned tasks. Motivation is a key ingredient for great work, so it’s important to pick people who are excited to get involved. Beyond motivation, team members also need to be available and have key skills. Explanation: Everyone on the team needs to be available to join the project. This means they are not staffed on another big project and have the time to contribute. Beyond availability, team members also need to have key skills and be motivated to complete their tasks.

QUESTION 6 OF 77

Who is the project sponsor?

A
The person who will use the product produced by a project
B
The person who plans, organizes, and oversees the project
C
The person who is accountable for the project and ensures the project delivers the agreed-upon value to a businessCorrect Answer
D
The person involved in the project who has a vested interest in the project's success
Explanation:

A project sponsor is the person who is accountable for the project. They ensure the project delivers the agreed-upon value to the business.

QUESTION 7 OF 77

Which two factors are determined on a stakeholder power grid? Select all that apply.

A
InterestCorrect Answer
B
InfluenceCorrect Answer
C
Impact
D
Input
Explanation:

The stakeholder power grid is a two-by-two grid used for conducting a stakeholder analysis. The power grid assigns each stakeholder a level of importance to the project using two measures: interest and influence. WEEKLY CHALLENGE 3

QUESTION 8 OF 77

Who is responsible for overseeing the scope, schedule, budget, and quality of a project?

A
Project managerCorrect Answer
B
Project sponsor
C
Product lead
D
Primary stakeholders
QUESTION 9 OF 77

Does the project sponsor fund the project?

A
Yes. The project sponsor plays a vital leadership role, which always includes funding the project.
B
No. The project sponsor plays a vital leadership role but does not fund the project.
C
Sometimes. The project sponsor plays a vital leadership role, which sometimes includes funding the project.Correct Answer
QUESTION 10 OF 77

Which of the following people are likely to be primary stakeholders in a project? Select all that apply.

A
Business competitors
B
The project sponsorCorrect Answer
C
The project teamCorrect Answer
D
The project clientCorrect Answer
QUESTION 11 OF 77

Which responsibilities belong to project team members?

A
Report project findings and progress to the project sponsor
B
Oversee the scope, schedule, budget, and quality of a project
C
Use technical expertise and interpersonal skills to complete day-to-day tasksCorrect Answer
D
Making sure the project fulfils its objective and supports the overall business strategy
QUESTION 12 OF 77

Fill in the blank: Stakeholder analysis is the process of identifying stakeholders and grouping them by _____.

A
talents and skills
B
availability and participation
C
seniority and experience
D
interest and influenceCorrect Answer
QUESTION 13 OF 77

Which of the following activities are steps in a stakeholder analysis? Select all that apply.

A
List the stakeholders impacted by the projectCorrect Answer
B
Determine which stakeholders should be excluded from the project
C
Assess each stakeholder’s reputation and level of experience
D
Assess each stakeholder’s level of interest and influenceCorrect Answer
QUESTION 14 OF 77

What does the acronym RACI stand for?

A
Responsible, Accountable, Consulted, InformedCorrect Answer
B
Responsible, Accountable, Considered, Informed
C
Responsible, Accountable, Considered, Interested
D
Responsible, Appeased, Consulted, Interested
QUESTION 15 OF 77

In what two ways do RACI charts help project managers communicate effectively with stakeholders?

A
Reduce the number of people who need to communicate
B
Reveal which stakeholders have the greatest interest in the project
C
Map out each person’s roles and responsibilitiesCorrect Answer
D
Eliminate confusion and overlapping work at the task levelCorrect Answer
QUESTION 16 OF 77

As a project manager, you make considerations when building a team. You decide how many people need to be on the team, what expertise each member will need to complete their tasks, and if they have a personal incentive to work on the project. What else should you consider when building a team?

A
Team member availabilityCorrect Answer
B
Team member communication preferences
C
Whether the project has a strong business case
D
Degree of stakeholder engagement
QUESTION 17 OF 77

As a project manager, you’re prioritizing stakeholders with a power grid. One stakeholder has low power and high interest. What level of engagement should the team have with the stakeholder?

A
Show considerationCorrect Answer
B
Manage closely
C
Meet their needs
D
Monitor
QUESTION 18 OF 77

Which of the following responsibilities does project management include?

A
Apply technical expertise to execute the project’s day-to-day tasks
B
Sign off on budget and resources
C
Ensure that the business meets its overall objectives
D
Oversee the scope, schedule, budget, and quality of a projectCorrect Answer
QUESTION 19 OF 77

Which stakeholders benefit directly (not indirectly) from a project’s success? Select all that apply.

A
Secondary stakeholdersCorrect Answer
B
Minor players
C
Key playersCorrect Answer
D
Primary stakeholders
QUESTION 20 OF 77

Who uses technical and interpersonal skills to carry out day-to-day project tasks?

A
Project team membersCorrect Answer
B
Secondary stakeholders
C
Project manager
D
Project sponsor
QUESTION 21 OF 77

What is the purpose of a stakeholder analysis?

A
Determine which stakeholders to exclude from a project
B
Meet with stakeholders to make major project decisions
C
Talk to stakeholders and learn about their interests
D
Identify stakeholders and determine their involvement in a projectCorrect Answer
QUESTION 22 OF 77

What is the first step in a stakeholder analysis?

A
List the stakeholders impacted by the projectCorrect Answer
B
Determine each stakeholder’s level of interest
C
Assess each stakeholder’s ability to participate and find ways to involve them
D
Determine each stakeholder’s level of influence
QUESTION 23 OF 77

Which of the following statements are true of RACI charts? Select all that apply.

A
Record the level of risk stakeholders bring to the project
B
Assess each stakeholder’s ability to participate and build necessary partnerships
C
Define project roles and responsibilities to ensure efficiencyCorrect Answer
D
Determine which stakeholders are responsible for which tasksCorrect Answer
QUESTION 24 OF 77

In a RACI chart, which type of participation refers to people who need to know about final decisions or that a task is complete?

A
Accountable
B
InformedCorrect Answer
C
Consulted
D
Responsible
Explanation:

There are four types of participation described in a RACI chart: responsible, accountable, consulted, and informed. Those who are informed need to know about final decisions or that a task is complete.

QUESTION 25 OF 77

In the RACI model, which role offers insights or expertise to help others complete project tasks?

A
Responsible
B
Accountable
C
ConsultedCorrect Answer
D
Informed
Explanation:

Stakeholders who are consulted are advisors or subject matter experts who help others complete tasks.

QUESTION 26 OF 77

What key questions should you consider when deciding who should be consulted about a task? Select all that apply.

A
Who might delegate the work to another team member?
B
Which department manages the work?
C
Who can give feedback to responsible individuals to help them complete tasks?Correct Answer
D
Who are the subject matter experts (SMEs) for the task?Correct Answer
Explanation:

Finding out who has expert knowledge in certain areas helps you determine who should be consulted.

QUESTION 27 OF 77

In your completed RACI chart, how many stakeholders are consulted for the “create a landing page mockup” task?

A
0
B
1
C
2 or moreCorrect Answer
Explanation:

Feedback: The Content Writer, Graphic Designer, and Web Developer could all be consulted on the mockup because they all contribute to the landing page.

QUESTION 28 OF 77

In your completed RACI chart, who is responsible for creating the landing page mockup?

A
The Web DesignerCorrect Answer
B
The Graphic Designer
C
The Web Manager
D
The Web Developer
Explanation:

The Web Designer creates the layout, determining how the page looks and how customers interact with it.

QUESTION 29 OF 77

As a project manager, you’re prioritizing stakeholders using a power grid. One stakeholder has high power and high interest. What level of engagement should the team have with the stakeholder?

A
Meet their needs
B
Monitor
C
Show consideration
D
Manage closelyCorrect Answer
QUESTION 30 OF 77

Which term refers to identifying stakeholders and grouping them by interest and influence?

A
Stakeholder monitoring
B
Steering Committee meeting
C
Stakeholder buy-in
D
Stakeholder analysisCorrect Answer
QUESTION 31 OF 77

Which of the following responsibilities typically belong to the project manager? Select all that apply.

A
Sign off on the budget
B
Control change and monitor project qualityCorrect Answer
C
Develop the project management planCorrect Answer
D
Direct project work and report on progress to stakeholdersCorrect Answer
QUESTION 32 OF 77

Which stakeholders are indirectly impacted by a project’s success?

A
Secondary stakeholdersCorrect Answer
B
Primary stakeholders
C
Minor players
D
Key players
QUESTION 33 OF 77

Which of the following are typical responsibilities of project team members? Select all that apply.

A
Take on multiple project tasksCorrect Answer
B
Initiate the project
C
Provide technical expertiseCorrect Answer
D
Carry out day-to-day project tasksCorrect Answer
QUESTION 34 OF 77

What is the main benefit of making a RACI chart?

A
Illustrates all of the potential risks and opportunities for success
B
Determines which stakeholders should fill which roles during a projectCorrect Answer
C
Assesses each stakeholder’s ability to participate and build necessary partnerships
D
Helps set SMART goals
QUESTION 35 OF 77

As a project manager, you’re prioritizing stakeholders with a power grid. One stakeholder has high power and low interest. What level of engagement should the team have with the stakeholder?

A
Monitor
B
Show consideration
C
Meet their needsCorrect Answer
D
Manage closely
QUESTION 36 OF 77

In your completed RACI chart, who is responsible for testing the landing page?

A
The Web Developer
B
The Web Manager
C
The Quality Assurance TesterCorrect Answer
D
The Web Designer
QUESTION 37 OF 77

In your completed RACI chart, who is responsible for coding the landing page?

A
The Quality Assurance Tester
B
The Graphic Designer
C
The Web Designer
D
The Web DeveloperCorrect Answer
QUESTION 38 OF 77

In the RACI model, which role reviews the work to confirm it is complete?

A
Responsible
B
AccountableCorrect Answer
C
Consulted
D
Informed
QUESTION 39 OF 77

What key questions should you consider when deciding who should be informed about a task? Select all that apply.

A
Which department manages the work?
B
Who is affected by the outcome?Correct Answer
C
Who is invested in task completion, but not directly involved in the work?Correct Answer
D
Who are the subject matter experts (SMEs) for the task?
QUESTION 40 OF 77

In your completed RACI chart, how many stakeholders are accountable for the “design the landing page” task?

A
0
B
1Correct Answer
C
2 or more
QUESTION 41 OF 77

What role does the project manager assign to those executing project tasks?

A
Project sponsors
B
Secondary stakeholders
C
Project managers
D
Project team membersCorrect Answer
QUESTION 42 OF 77

As a project manager, you complete a stakeholder analysis and make a list of all the stakeholders. What is often the next step?

A
Assign tasks to each stakeholder
B
Determine the level of interest and influence for each stakeholderCorrect Answer
C
Make a budget to determine how much each stakeholder should invest
D
Schedule a meeting with all stakeholders
QUESTION 43 OF 77

As a project manager, you create a chart to assign roles and responsibilities for the team. What type of chart are you creating?

A
RACI chartCorrect Answer
B
SBI chart
C
Stakeholder analysis chart
D
Team analysis chart
QUESTION 44 OF 77

As a project manager, you have a team member who is a subject matter expert and will answer questions as needed during the execution of the project. What role will this person be assigned in a RACI chart?

A
Informed
B
Responsible
C
ConsultedCorrect Answer
D
Accountable
QUESTION 45 OF 77

As a project manager, you make a list of tasks required to complete a project. You decide on the number of team members required to complete the tasks. What is the next step to decide in building the team?

A
Gauge the interest of each team member
B
Assign roles for each team memberCorrect Answer
C
Determine the business value of the project
D
Provide sponsorship for the team members
QUESTION 46 OF 77

Which three of the following responsibilities can belong to the project sponsor? Select all that apply.

A
Play a key leadership role throughout the projectCorrect Answer
B
Ensure that the project delivers the agreed upon value to the businessCorrect Answer
C
Plan and organize the project
D
Fund the projectCorrect Answer
QUESTION 47 OF 77

Who are likely to be secondary stakeholders on a project?

A
Project sponsors
B
Team members
C
Project managers
D
Project contractorsCorrect Answer
QUESTION 48 OF 77

What does a power grid represent when conducting a stakeholder analysis?

A
A power grid determines the stakeholders' roles based on their position on the grid
B
A power grid visualizes how many tasks each stakeholder can complete
C
A power grid determines out accomplishments of each stakeholder
D
A power grid visualizes each stakeholder’s interest and influence in the projectCorrect Answer
QUESTION 49 OF 77

Which of the following is true of someone who is accountable in a RACI chart?

A
Gives feedback according to their subject matter expertise
B
Learns about tasks when they are complete
C
Ensures the work gets completedCorrect Answer
D
Carries out the work to complete the tasks
QUESTION 50 OF 77

Who has the role of interacting with stakeholders throughout a project?

A
Product lead
B
Product vendor
C
Project managerCorrect Answer
D
Project sponsor
QUESTION 51 OF 77

What is one of the main ways primary and secondary stakeholders can help in the planning stages of a project?

A
To complete and execute tasks
B
To create charts and visuals for the team
C
To define project goals and outcomesCorrect Answer
D
To conduct a stakeholder analysis for the project
QUESTION 52 OF 77

What is the role of a web developer on a project to create a new website?

A
Team memberCorrect Answer
B
Secondary stakeholder
C
Project sponsor
D
Primary stakeholder
QUESTION 53 OF 77

What type of chart is a visual representation of all stakeholders in a project?

A
Stakeholder analysis chartCorrect Answer
B
Project task chart
C
Project budget summary
D
RACI chart
QUESTION 54 OF 77

You assign someone as consulted in a RACI chart. What is their expected role in the project?

A
To give feedback to the team
B
To ensure all the work gets done
C
To complete the tasks in the projectCorrect Answer
D
To know the final decision on the project
QUESTION 55 OF 77

As a project manager, you assign someone as responsible on a RACI chart. What do you expect them to do on the project?

A
Learn about tasks when they are complete
B
Carry out the work to complete the tasksCorrect Answer
C
Ensure the work gets completed
D
Give feedback according to their subject matter expertise
QUESTION 56 OF 77

You are creating a new team to complete a project. In order to choose the right people, what is the first task to complete?

A
Make a list of people who are interested in the project
B
Make a list of all team members in the company
C
Make a list of stakeholders and their priorities
D
Make a list of the roles required to complete the tasksCorrect Answer
QUESTION 57 OF 77

A stakeholder needs additional time to make a decision on a project. What communication steps can a project manager make to help the stakeholder make their decision? Select all that apply.

A
Hold frequent meetings with the stakeholderCorrect Answer
B
Over-communicate early onCorrect Answer
C
Send daily updates in progress emailsCorrect Answer
D
Start the work before the stakeholder makes a decision and confirm the decision later
QUESTION 58 OF 77

Which of the following is a title given to the director responsible for the successful outcome of a project?

A
The project sponsorCorrect Answer
B
The team member
C
The client
D
The project manager
QUESTION 59 OF 77

Which stakeholders benefit directly(not indirectly) from a project’s success? Select all that apply.

A
Minor players
B
Key playersCorrect Answer
C
Secondary stakeholders
D
Primary stakeholdersCorrect Answer
QUESTION 60 OF 77

As a project manager, you have made a list of stakeholders and determined their interest and influence in a project. What is often the next step in a stakeholder analysis?

A
Schedule a meeting with stakeholders to introduce the team
B
Assess each stakeholder’s ability to participate and find ways to involve themCorrect Answer
C
Determine each stakeholder’s level of influence
D
Complete a budget analysis for the project
QUESTION 61 OF 77

How often should communication happen with project sponsors?

A
Throughout the closing phase of the project
B
Only at the execution of a project
C
Throughout all phases of the projectCorrect Answer
D
Only at the beginning and end of a project
QUESTION 62 OF 77

When conducting a stakeholder analysis, what does influence measure?

A
How much interest the stakeholder has in the project
B
How much the stakeholder’s actions affect the project outcomeCorrect Answer
C
How many tasks the stakeholder is able to assign
D
How many meetings the stakeholder participates in
QUESTION 63 OF 77

Who is responsible for the team's overall success and the project as a whole?

A
Project sponsor
B
Primary stakeholder
C
Product lead
D
Project managerCorrect Answer
QUESTION 64 OF 77

What is a responsibility of the project sponsor?

A
To ensure the successful completion of a projectCorrect Answer
B
To create the project charters and RACI charts
C
To conduct meetings with the team members and assign tasks
D
To complete the daily tasks of the project
QUESTION 65 OF 77

As a project manager, you assign someone as informed on a RACI chart. What do you expect them to do on the project?

A
Ensure the work gets completedCorrect Answer
B
Learn about the final decision on the project
C
Carry out the work to complete the tasks
D
Give feedback according to their subject matter expertise
QUESTION 66 OF 77

As a project manager creating a team, what is an important step that enables team members to complete tasks?

A
Ensure all team members are friendly and nice
B
Ensure all team members are able to effectively communicate with stakeholders
C
Ensure each team member has the necessary skills to complete the tasksCorrect Answer
D
Ensure all team members have an interest in the project
QUESTION 67 OF 77

Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the project?

A
The project manager
B
The client
C
The primary stakeholders
D
The project sponsorCorrect Answer
QUESTION 68 OF 77

Which of the following is a primary task of a project manager?

A
Execute, review, and plan the tasks
B
Consult, review, and execute deliverables
C
Invest, pay, and sponsor the project
D
Balance the scope, schedule, and cost of a projectCorrect Answer
QUESTION 69 OF 77

What group often provides the technical skills required for a project?

A
Project sponsors
B
Project team membersCorrect Answer
C
Secondary stakeholders
D
Primary stakeholders
QUESTION 70 OF 77

When conducting a stakeholder analysis, what does interest measure?

A
How much money the stakeholder has invested in the project
B
How much the stakeholder’s actions affect project outcome
C
How many meetings the stakeholder participates in
D
How much the project outcome will affect the stakeholderCorrect Answer
QUESTION 71 OF 77

How does stakeholder analysis benefit a project? Select all that apply.

A
Builds partnerships necessary for project successCorrect Answer
B
Lowers project costs
C
Gets the right people involved at the right timeCorrect Answer
D
Helps the project team avoid surprisesCorrect Answer
QUESTION 72 OF 77

In a RACI chart, how many people should be designated as accountable?

A
Three
B
Four
C
Two
D
OneCorrect Answer
QUESTION 73 OF 77

As a project manager, you make considerations when building a team. You decide how many people should be on the team, if they have the time to work on the project, and what expertise each team member needs for their tasks. What else should you consider when building a team?

A
Degree of project sponsor engagement
B
Likelihood of project success
C
Whether the project has a strong business case
D
Team member motivationCorrect Answer
QUESTION 74 OF 77

As a project manager, you’re prioritizing stakeholders with a power grid. You have a stakeholder you will need to manage closely. Where will you place this person in the power grid?

A
Low interest, low influence
B
High interest, low influence
C
Low interest, high influence
D
High interest, high influenceCorrect Answer
QUESTION 75 OF 77

As a project manager, you are defining the goals and outcomes for a project. Who should help you with this?

A
Minor players
B
Team members
C
StakeholdersCorrect Answer
D
Project vendors
QUESTION 76 OF 77

As a project manager, you are prioritizing stakeholders with a power grid. One stakeholder has low power and low interest. What level of engagement should the team have with the stakeholder?

A
Show consideration
B
MonitorCorrect Answer
C
Manage closely
D
Meet their needs
QUESTION 77 OF 77

Which of the following is a title given to the director accountable for the project delivering the agreed upon value?

A
The project sponsorCorrect Answer
B
The project manager
C
The team member
D
The client

Ready to test your recall?

Imagine you are a project manager for a healthcare company. When building a team for a new research project, you create a power grid to help you figure out which stakeholders to prioritize. Which box in the grid represents the stakeholders who are the key players on your team? Stakeholder Analysis grid with Power and Interest on each axis. Stakeholder Analysis grid with Power and Interest on each axis. Box A in upper left (high power, low interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low interest); Box D in the lower right (low power, high interest)

A
Box A (high influence, low interest)
B
Box D (low influence, high interest)
C
Box B (high influence, high interest)
D
Box C (low influence, low interest)

How confident are you in this answer?