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Google Project Management Professional Certificate • STUDY MODE

EVALUATING STAKEHOLDERS

QUESTION 1 OF 77

Imagine you are a project manager for a healthcare company. When building a team for a new research project, you create a power grid to help you figure out which stakeholders to prioritize. Which box in the grid represents the stakeholders who are the key players on your team? Stakeholder Analysis grid with Power and Interest on each axis. Stakeholder Analysis grid with Power and Interest on each axis. Box A in upper left (high power, low interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low interest); Box D in the lower right (low power, high interest)

Box A (high influence, low interest)

Box D (low influence, high interest)

Box B (high influence, high interest)Correct Answer

Box C (low influence, low interest)

Explanation:

As a project manager, you should prioritize the stakeholders with higher interest and influence on your team. You should closely partner with key stakeholders to reach the desired outcomes.

QUESTION 2 OF 77

What is the correct order of tasks in a stakeholder analysis?

Determine each stakeholder’s level of interest and influence, list all the stakeholders the project impacts, and find ways to involve them.

Find ways to involve each stakeholder, list all the stakeholders the project impacts, and determine their level of interest and influence.

List all the stakeholders the project impacts, determine their level of interest and influence, and find ways to involve them.Correct Answer

List all the stakeholders the project impacts, find ways to involve them, and determine their level of interest and influence.

Explanation:

First, a project manager needs to determine who their stakeholders are and understand their level of influence and interest. Then, a project manager needs to decide how to involve them in a project.

QUESTION 3 OF 77

What does stakeholder analysis enable project managers to do? Select all that apply.

Accurately predict project outcomes

Select more impactful projects

Build necessary partnershipsCorrect Answer

Avoid potential risks down the roadCorrect Answer

Explanation:

Stakeholder analysis tells you which people to include in important conversation s.This is key to getting the support you need throughout the project. It also helps you know what to expect so you can avoid surprises down the road. Explanation: Stakeholder analysis can help you know what to expect as the project unfolds. It can also help you build partnerships and include the right people in important conversations.

QUESTION 4 OF 77

What is it called when a project manager involves stakeholders in decision-making to reach a broader consensus?

Stakeholder mapping

Stakeholder analysis

Stakeholder buy-inCorrect Answer

Stakeholder identification

Explanation:

Stakeholder buy-in helps stakeholders feel invested in the outcome of a project by involving them in decision-making.

QUESTION 5 OF 77

When choosing a project team, a project manager considers required roles, team size, and which three additional factors?

Necessary skillsCorrect Answer

MotivationCorrect Answer

AvailabilityCorrect Answer

Stakeholder preferences

Explanation:

Everyone on the team needs to have the right skills to do the job. If they don’t have the necessary skills, the project manager should ensure that they receive timely training to avoid project delays. Beyond key skills, team members also need to be available and motivated. Explanation: Everyone on the team needs to feel motivated to complete their assigned tasks. Motivation is a key ingredient for great work, so it’s important to pick people who are excited to get involved. Beyond motivation, team members also need to be available and have key skills. Explanation: Everyone on the team needs to be available to join the project. This means they are not staffed on another big project and have the time to contribute. Beyond availability, team members also need to have key skills and be motivated to complete their tasks.

QUESTION 6 OF 77

Who is the project sponsor?

The person who will use the product produced by a project

The person who plans, organizes, and oversees the project

The person who is accountable for the project and ensures the project delivers the agreed-upon value to a businessCorrect Answer

The person involved in the project who has a vested interest in the project's success

Explanation:

A project sponsor is the person who is accountable for the project. They ensure the project delivers the agreed-upon value to the business.

QUESTION 7 OF 77

Which two factors are determined on a stakeholder power grid? Select all that apply.

InterestCorrect Answer

InfluenceCorrect Answer

Impact

Input

Explanation:

The stakeholder power grid is a two-by-two grid used for conducting a stakeholder analysis. The power grid assigns each stakeholder a level of importance to the project using two measures: interest and influence. WEEKLY CHALLENGE 3

QUESTION 8 OF 77

Who is responsible for overseeing the scope, schedule, budget, and quality of a project?

Project managerCorrect Answer

Project sponsor

Product lead

Primary stakeholders

QUESTION 9 OF 77

Does the project sponsor fund the project?

Yes. The project sponsor plays a vital leadership role, which always includes funding the project.

No. The project sponsor plays a vital leadership role but does not fund the project.

Sometimes. The project sponsor plays a vital leadership role, which sometimes includes funding the project.Correct Answer

QUESTION 10 OF 77

Which of the following people are likely to be primary stakeholders in a project? Select all that apply.

Business competitors

The project sponsorCorrect Answer

The project teamCorrect Answer

The project clientCorrect Answer

QUESTION 11 OF 77

Which responsibilities belong to project team members?

Report project findings and progress to the project sponsor

Oversee the scope, schedule, budget, and quality of a project

Use technical expertise and interpersonal skills to complete day-to-day tasksCorrect Answer

Making sure the project fulfils its objective and supports the overall business strategy

QUESTION 12 OF 77

Fill in the blank: Stakeholder analysis is the process of identifying stakeholders and grouping them by _____.

talents and skills

availability and participation

seniority and experience

interest and influenceCorrect Answer

QUESTION 13 OF 77

Which of the following activities are steps in a stakeholder analysis? Select all that apply.

List the stakeholders impacted by the projectCorrect Answer

Determine which stakeholders should be excluded from the project

Assess each stakeholder’s reputation and level of experience

Assess each stakeholder’s level of interest and influenceCorrect Answer

QUESTION 14 OF 77

What does the acronym RACI stand for?

Responsible, Accountable, Consulted, InformedCorrect Answer

Responsible, Accountable, Considered, Informed

Responsible, Accountable, Considered, Interested

Responsible, Appeased, Consulted, Interested

QUESTION 15 OF 77

In what two ways do RACI charts help project managers communicate effectively with stakeholders?

Reduce the number of people who need to communicate

Reveal which stakeholders have the greatest interest in the project

Map out each person’s roles and responsibilitiesCorrect Answer

Eliminate confusion and overlapping work at the task levelCorrect Answer

QUESTION 16 OF 77

As a project manager, you make considerations when building a team. You decide how many people need to be on the team, what expertise each member will need to complete their tasks, and if they have a personal incentive to work on the project. What else should you consider when building a team?

Team member availabilityCorrect Answer

Team member communication preferences

Whether the project has a strong business case

Degree of stakeholder engagement

QUESTION 17 OF 77

As a project manager, you’re prioritizing stakeholders with a power grid. One stakeholder has low power and high interest. What level of engagement should the team have with the stakeholder?

Show considerationCorrect Answer

Manage closely

Meet their needs

Monitor

QUESTION 18 OF 77

Which of the following responsibilities does project management include?

Apply technical expertise to execute the project’s day-to-day tasks

Sign off on budget and resources

Ensure that the business meets its overall objectives

Oversee the scope, schedule, budget, and quality of a projectCorrect Answer

QUESTION 19 OF 77

Which stakeholders benefit directly (not indirectly) from a project’s success? Select all that apply.

Secondary stakeholdersCorrect Answer

Minor players

Key playersCorrect Answer

Primary stakeholders

QUESTION 20 OF 77

Who uses technical and interpersonal skills to carry out day-to-day project tasks?

Project team membersCorrect Answer

Secondary stakeholders

Project manager

Project sponsor

QUESTION 21 OF 77

What is the purpose of a stakeholder analysis?

Determine which stakeholders to exclude from a project

Meet with stakeholders to make major project decisions

Talk to stakeholders and learn about their interests

Identify stakeholders and determine their involvement in a projectCorrect Answer

QUESTION 22 OF 77

What is the first step in a stakeholder analysis?

List the stakeholders impacted by the projectCorrect Answer

Determine each stakeholder’s level of interest

Assess each stakeholder’s ability to participate and find ways to involve them

Determine each stakeholder’s level of influence

QUESTION 23 OF 77

Which of the following statements are true of RACI charts? Select all that apply.

Record the level of risk stakeholders bring to the project

Assess each stakeholder’s ability to participate and build necessary partnerships

Define project roles and responsibilities to ensure efficiencyCorrect Answer

Determine which stakeholders are responsible for which tasksCorrect Answer

QUESTION 24 OF 77

In a RACI chart, which type of participation refers to people who need to know about final decisions or that a task is complete?

Accountable

InformedCorrect Answer

Consulted

Responsible

Explanation:

There are four types of participation described in a RACI chart: responsible, accountable, consulted, and informed. Those who are informed need to know about final decisions or that a task is complete.

QUESTION 25 OF 77

In the RACI model, which role offers insights or expertise to help others complete project tasks?

Responsible

Accountable

ConsultedCorrect Answer

Informed

Explanation:

Stakeholders who are consulted are advisors or subject matter experts who help others complete tasks.

QUESTION 26 OF 77

What key questions should you consider when deciding who should be consulted about a task? Select all that apply.

Who might delegate the work to another team member?

Which department manages the work?

Who can give feedback to responsible individuals to help them complete tasks?Correct Answer

Who are the subject matter experts (SMEs) for the task?Correct Answer

Explanation:

Finding out who has expert knowledge in certain areas helps you determine who should be consulted.

QUESTION 27 OF 77

In your completed RACI chart, how many stakeholders are consulted for the “create a landing page mockup” task?

2 or moreCorrect Answer

Explanation:

Feedback: The Content Writer, Graphic Designer, and Web Developer could all be consulted on the mockup because they all contribute to the landing page.

QUESTION 28 OF 77

In your completed RACI chart, who is responsible for creating the landing page mockup?

The Web DesignerCorrect Answer

The Graphic Designer

The Web Manager

The Web Developer

Explanation:

The Web Designer creates the layout, determining how the page looks and how customers interact with it.

QUESTION 29 OF 77

As a project manager, you’re prioritizing stakeholders using a power grid. One stakeholder has high power and high interest. What level of engagement should the team have with the stakeholder?

Meet their needs

Monitor

Show consideration

Manage closelyCorrect Answer

QUESTION 30 OF 77

Which term refers to identifying stakeholders and grouping them by interest and influence?

Stakeholder monitoring

Steering Committee meeting

Stakeholder buy-in

Stakeholder analysisCorrect Answer

QUESTION 31 OF 77

Which of the following responsibilities typically belong to the project manager? Select all that apply.

Sign off on the budget

Control change and monitor project qualityCorrect Answer

Develop the project management planCorrect Answer

Direct project work and report on progress to stakeholdersCorrect Answer

QUESTION 32 OF 77

Which stakeholders are indirectly impacted by a project’s success?

Secondary stakeholdersCorrect Answer

Primary stakeholders

Minor players

Key players

QUESTION 33 OF 77

Which of the following are typical responsibilities of project team members? Select all that apply.

Take on multiple project tasksCorrect Answer

Initiate the project

Provide technical expertiseCorrect Answer

Carry out day-to-day project tasksCorrect Answer

QUESTION 34 OF 77

What is the main benefit of making a RACI chart?

Illustrates all of the potential risks and opportunities for success

Determines which stakeholders should fill which roles during a projectCorrect Answer

Assesses each stakeholder’s ability to participate and build necessary partnerships

Helps set SMART goals

QUESTION 35 OF 77

As a project manager, you’re prioritizing stakeholders with a power grid. One stakeholder has high power and low interest. What level of engagement should the team have with the stakeholder?

Monitor

Show consideration

Meet their needsCorrect Answer

Manage closely

QUESTION 36 OF 77

In your completed RACI chart, who is responsible for testing the landing page?

The Web Developer

The Web Manager

The Quality Assurance TesterCorrect Answer

The Web Designer

QUESTION 37 OF 77

In your completed RACI chart, who is responsible for coding the landing page?

The Quality Assurance Tester

The Graphic Designer

The Web Designer

The Web DeveloperCorrect Answer

QUESTION 38 OF 77

In the RACI model, which role reviews the work to confirm it is complete?

Responsible

AccountableCorrect Answer

Consulted

Informed

QUESTION 39 OF 77

What key questions should you consider when deciding who should be informed about a task? Select all that apply.

Which department manages the work?

Who is affected by the outcome?Correct Answer

Who is invested in task completion, but not directly involved in the work?Correct Answer

Who are the subject matter experts (SMEs) for the task?

QUESTION 40 OF 77

In your completed RACI chart, how many stakeholders are accountable for the “design the landing page” task?

1Correct Answer

2 or more

QUESTION 41 OF 77

What role does the project manager assign to those executing project tasks?

Project sponsors

Secondary stakeholders

Project managers

Project team membersCorrect Answer

QUESTION 42 OF 77

As a project manager, you complete a stakeholder analysis and make a list of all the stakeholders. What is often the next step?

Assign tasks to each stakeholder

Determine the level of interest and influence for each stakeholderCorrect Answer

Make a budget to determine how much each stakeholder should invest

Schedule a meeting with all stakeholders

QUESTION 43 OF 77

As a project manager, you create a chart to assign roles and responsibilities for the team. What type of chart are you creating?

RACI chartCorrect Answer

SBI chart

Stakeholder analysis chart

Team analysis chart

QUESTION 44 OF 77

As a project manager, you have a team member who is a subject matter expert and will answer questions as needed during the execution of the project. What role will this person be assigned in a RACI chart?

Informed

Responsible

ConsultedCorrect Answer

Accountable

QUESTION 45 OF 77

As a project manager, you make a list of tasks required to complete a project. You decide on the number of team members required to complete the tasks. What is the next step to decide in building the team?

Gauge the interest of each team member

Assign roles for each team memberCorrect Answer

Determine the business value of the project

Provide sponsorship for the team members

QUESTION 46 OF 77

Which three of the following responsibilities can belong to the project sponsor? Select all that apply.

Play a key leadership role throughout the projectCorrect Answer

Ensure that the project delivers the agreed upon value to the businessCorrect Answer

Plan and organize the project

Fund the projectCorrect Answer

QUESTION 47 OF 77

Who are likely to be secondary stakeholders on a project?

Project sponsors

Team members

Project managers

Project contractorsCorrect Answer

QUESTION 48 OF 77

What does a power grid represent when conducting a stakeholder analysis?

A power grid determines the stakeholders' roles based on their position on the grid

A power grid visualizes how many tasks each stakeholder can complete

A power grid determines out accomplishments of each stakeholder

A power grid visualizes each stakeholder’s interest and influence in the projectCorrect Answer

QUESTION 49 OF 77

Which of the following is true of someone who is accountable in a RACI chart?

Gives feedback according to their subject matter expertise

Learns about tasks when they are complete

Ensures the work gets completedCorrect Answer

Carries out the work to complete the tasks

QUESTION 50 OF 77

Who has the role of interacting with stakeholders throughout a project?

Product lead

Product vendor

Project managerCorrect Answer

Project sponsor

QUESTION 51 OF 77

What is one of the main ways primary and secondary stakeholders can help in the planning stages of a project?

To complete and execute tasks

To create charts and visuals for the team

To define project goals and outcomesCorrect Answer

To conduct a stakeholder analysis for the project

QUESTION 52 OF 77

What is the role of a web developer on a project to create a new website?

Team memberCorrect Answer

Secondary stakeholder

Project sponsor

Primary stakeholder

QUESTION 53 OF 77

What type of chart is a visual representation of all stakeholders in a project?

Stakeholder analysis chartCorrect Answer

Project task chart

Project budget summary

RACI chart

QUESTION 54 OF 77

You assign someone as consulted in a RACI chart. What is their expected role in the project?

To give feedback to the team

To ensure all the work gets done

To complete the tasks in the projectCorrect Answer

To know the final decision on the project

QUESTION 55 OF 77

As a project manager, you assign someone as responsible on a RACI chart. What do you expect them to do on the project?

Learn about tasks when they are complete

Carry out the work to complete the tasksCorrect Answer

Ensure the work gets completed

Give feedback according to their subject matter expertise

QUESTION 56 OF 77

You are creating a new team to complete a project. In order to choose the right people, what is the first task to complete?

Make a list of people who are interested in the project

Make a list of all team members in the company

Make a list of stakeholders and their priorities

Make a list of the roles required to complete the tasksCorrect Answer

QUESTION 57 OF 77

A stakeholder needs additional time to make a decision on a project. What communication steps can a project manager make to help the stakeholder make their decision? Select all that apply.

Hold frequent meetings with the stakeholderCorrect Answer

Over-communicate early onCorrect Answer

Send daily updates in progress emailsCorrect Answer

Start the work before the stakeholder makes a decision and confirm the decision later

QUESTION 58 OF 77

Which of the following is a title given to the director responsible for the successful outcome of a project?

The project sponsorCorrect Answer

The team member

The client

The project manager

QUESTION 59 OF 77

Which stakeholders benefit directly(not indirectly) from a project’s success? Select all that apply.

Minor players

Key playersCorrect Answer

Secondary stakeholders

Primary stakeholdersCorrect Answer

QUESTION 60 OF 77

As a project manager, you have made a list of stakeholders and determined their interest and influence in a project. What is often the next step in a stakeholder analysis?

Schedule a meeting with stakeholders to introduce the team

Assess each stakeholder’s ability to participate and find ways to involve themCorrect Answer

Determine each stakeholder’s level of influence

Complete a budget analysis for the project

QUESTION 61 OF 77

How often should communication happen with project sponsors?

Throughout the closing phase of the project

Only at the execution of a project

Throughout all phases of the projectCorrect Answer

Only at the beginning and end of a project

QUESTION 62 OF 77

When conducting a stakeholder analysis, what does influence measure?

How much interest the stakeholder has in the project

How much the stakeholder’s actions affect the project outcomeCorrect Answer

How many tasks the stakeholder is able to assign

How many meetings the stakeholder participates in

QUESTION 63 OF 77

Who is responsible for the team's overall success and the project as a whole?

Project sponsor

Primary stakeholder

Product lead

Project managerCorrect Answer

QUESTION 64 OF 77

What is a responsibility of the project sponsor?

To ensure the successful completion of a projectCorrect Answer

To create the project charters and RACI charts

To conduct meetings with the team members and assign tasks

To complete the daily tasks of the project

QUESTION 65 OF 77

As a project manager, you assign someone as informed on a RACI chart. What do you expect them to do on the project?

Ensure the work gets completedCorrect Answer

Learn about the final decision on the project

Carry out the work to complete the tasks

Give feedback according to their subject matter expertise

QUESTION 66 OF 77

As a project manager creating a team, what is an important step that enables team members to complete tasks?

Ensure all team members are friendly and nice

Ensure all team members are able to effectively communicate with stakeholders

Ensure each team member has the necessary skills to complete the tasksCorrect Answer

Ensure all team members have an interest in the project

QUESTION 67 OF 77

Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the project?

The project manager

The client

The primary stakeholders

The project sponsorCorrect Answer

QUESTION 68 OF 77

Which of the following is a primary task of a project manager?

Execute, review, and plan the tasks

Consult, review, and execute deliverables

Invest, pay, and sponsor the project

Balance the scope, schedule, and cost of a projectCorrect Answer

QUESTION 69 OF 77

What group often provides the technical skills required for a project?

Project sponsors

Project team membersCorrect Answer

Secondary stakeholders

Primary stakeholders

QUESTION 70 OF 77

When conducting a stakeholder analysis, what does interest measure?

How much money the stakeholder has invested in the project

How much the stakeholder’s actions affect project outcome

How many meetings the stakeholder participates in

How much the project outcome will affect the stakeholderCorrect Answer

QUESTION 71 OF 77

How does stakeholder analysis benefit a project? Select all that apply.

Builds partnerships necessary for project successCorrect Answer

Lowers project costs

Gets the right people involved at the right timeCorrect Answer

Helps the project team avoid surprisesCorrect Answer

QUESTION 72 OF 77

In a RACI chart, how many people should be designated as accountable?

Three

Four

Two

OneCorrect Answer

QUESTION 73 OF 77

As a project manager, you make considerations when building a team. You decide how many people should be on the team, if they have the time to work on the project, and what expertise each team member needs for their tasks. What else should you consider when building a team?

Degree of project sponsor engagement

Likelihood of project success

Whether the project has a strong business case

Team member motivationCorrect Answer

QUESTION 74 OF 77

As a project manager, you’re prioritizing stakeholders with a power grid. You have a stakeholder you will need to manage closely. Where will you place this person in the power grid?

Low interest, low influence

High interest, low influence

Low interest, high influence

High interest, high influenceCorrect Answer

QUESTION 75 OF 77

As a project manager, you are defining the goals and outcomes for a project. Who should help you with this?

Minor players

Team members

StakeholdersCorrect Answer

Project vendors

QUESTION 76 OF 77

As a project manager, you are prioritizing stakeholders with a power grid. One stakeholder has low power and low interest. What level of engagement should the team have with the stakeholder?

Show consideration

MonitorCorrect Answer

Manage closely

Meet their needs

QUESTION 77 OF 77

Which of the following is a title given to the director accountable for the project delivering the agreed upon value?

The project sponsorCorrect Answer

The project manager

The team member

The client

Ready to test your recall?

Imagine you are a project manager for a healthcare company. When building a team for a new research project, you create a power grid to help you figure out which stakeholders to prioritize. Which box in the grid represents the stakeholders who are the key players on your team? Stakeholder Analysis grid with Power and Interest on each axis. Stakeholder Analysis grid with Power and Interest on each axis. Box A in upper left (high power, low interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low interest); Box D in the lower right (low power, high interest)

Box A (high influence, low interest)

Box D (low influence, high interest)

Box B (high influence, high interest)

Box C (low influence, low interest)

How confident are you in this answer?