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Google Project Management Professional Certificate • STUDY MODE

EFFECTIVE TEAMS

QUESTION 1 OF 8

Which five factors have the greatest impact on team effectiveness?

A
Psychological safety, methodology, structure and clarity, mastery, and impact
B
Psychological safety, dependability, structure and clarity, meaning, and impactCorrect Answer
C
Dependability, structure and clarity, understanding, meaning, and impact
D
Dependability, methodology, structure and clarity, mastery, and impact
Explanation:

Teams are most productive when project managers use these five factors to create an effective work environment.

QUESTION 2 OF 8

Which three of the following statements are generally true of teams that feel a sense of psychological safety?

A
Team members are comfortable resolving interpersonal conflict.Correct Answer
B
Team members don’t require frequent communication with the project manager.
C
Team members know they can seek different opinions.Correct Answer
D
Team members feel comfortable taking risks.Correct Answer
Explanation:

The most effective teams can communicate respectfully and solve internal conflicts. They also know they can seek different opinions and feel comfortable taking risks. Explanation: The most effective teams know they can seek other opinions without negative consequences. They also feel comfortable taking risks and resolving interpersonal conflict. Explanation: The most effective teams know they can take risks without negative consequences. They also know they can seek different opinions and feel comfortable resolving interpersonal conflict.

QUESTION 3 OF 8

Which key factor of team effectiveness involves setting, negotiating, and meeting expectations?

A
Psychological safety
B
Meaning
C
DependabilityCorrect Answer
D
Impact
Explanation:

Dependable teams set and meet expectations, are reliable and communicative, and complete their work on time.

QUESTION 4 OF 8

Which key factor of an effective team provides a clear sense of roles, plans, goals, and how individual work affects the group?

A
Structure and clarityCorrect Answer
B
Meaning
C
Psychological safety
D
Impact
Explanation:

Teams with structure and clarity understand job expectations and consequences, leading to more effective collaboration.

QUESTION 5 OF 8

In what way does a team’s sense of meaning impact their effectiveness?

A
Teams complete their work on time.
B
Teams find a sense of purpose in their work or its results.Correct Answer
C
Teams understand expectations and consequences.
D
Teams feel safe taking risks.
Explanation:

Teams do their best work when they find their jobs meaningful.

QUESTION 6 OF 8

What can project managers do to build high-functioning teams? Select all that apply.

A
Celebrate team successCorrect Answer
B
Delegate responsibilitiesCorrect Answer
C
Create systems that turn chaos into orderCorrect Answer
D
Use one consistent style of communication across teams
Explanation:

Celebrating success boosts engagement and morale, so it’s an important tool for motivating teams. Explanation: When project managers delegate, they demonstrate trust and let team members use their particular skills. Explanation: Project managers can provide structure by implementing standard, measurable, and scalable workflows.

QUESTION 7 OF 8

What happens during the norming stage of team development?

A
The team resolves some of its internal conflict by establishing new norms.Correct Answer
B
The team gets to know one another, and the project manager provides guidance.
C
The team celebrates its success and disbands as the product wraps up.
D
The team works together seamlessly to complete tasks, reach milestones, and make progress.
Explanation:

The team resolves some of its internal conflict as they develop processes and workflows that make it easier for everyone to get things done.

QUESTION 8 OF 8

Which factor that impacts team effectiveness refers to an individual's perception of the consequences of taking interpersonal risks?

A
Structure and clarity
B
Impact
C
Meaning
D
Psychological safetyCorrect Answer
E
Dependability
Explanation:

Psychological safety refers to an individual's perception of the consequences of taking interpersonal risks. It is important that team members believe that it is safe to take risks within their team, seek the opinions of others, and resolve conflicts that arise.

Ready to test your recall?

Which five factors have the greatest impact on team effectiveness?

A
Psychological safety, methodology, structure and clarity, mastery, and impact
B
Psychological safety, dependability, structure and clarity, meaning, and impact
C
Dependability, structure and clarity, understanding, meaning, and impact
D
Dependability, methodology, structure and clarity, mastery, and impact

How confident are you in this answer?