During the quality planning process, the project manager determines exactly which quality standards are relevant to the project plan and the procedures for how to achieve them.
Project managers set multiple quality standards to help the team achieve their desired outcome. When the team defines high-quality standards, the results are clear expectations and less rework.
Quality control includes the techniques that are used to ensure quality standards are maintained when a problem is identified. Additionally, quality control helps the project manager learn how to successfully land future projects as they review and improve the current project’s results.
Quality assurance includes regular audits to confirm that everything is going to plan and that the necessary procedures are being followed. Quality assurance spans the whole project life cycle.
Quality assurance, or QA, spans the project life cycle. QA is about monitoring the project to confirm it will deliver a high-quality service or product. This comes after quality planning and before quality control.
As a project manager, you conduct a process to determine which standards of quality are relevant to the project and how to satisfy them. Which quality management concept does this describe?
How confident are you in this answer?