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Google Project Management Professional Certificate • STUDY MODE

TEST YOUR KNOWLEDGE: PROJECT COMMUNICATION

QUESTION 1 OF 6

How should a project team communicate?

A
The project team should stick to email communication since it is standard practice in business.
B
The project team should communicate regularly and in various ways.Correct Answer
C
The project team should use one mode of communication and rely on it consistently.
D
The project team should switch communication tools frequently to increase engagement.
Explanation:

A project team must communicate in multiple ways. A project team can communicate through email, virtual meetings, and various project management tools. This helps the team effectively engage and inform one another throughout the project‘s duration.

QUESTION 2 OF 6

Which of the following communication tools could a project manager use to create a project tracking report?

A
AsanaCorrect Answer
B
Google Meet
C
Slack
D
Zoom
Explanation:

Asana is a work management and collaboration tool that project managers use to plan, report, and track project progress. Asana also supports remote teams and allows coworkers to get work done and communicate in real-time.

QUESTION 3 OF 6

What are the benefits of communication tools for project managers and project teams? Select all that apply.

A
They help project teams measure individual success compared to others on the team.
B
They offer various ways to properly format communication.Correct Answer
C
They provide clarity and consistency of project details like key dates, tasks, and milestones.Correct Answer
D
They share external user access to financial, business, and user data files.
Explanation:

As a project manager, you may need to communicate certain information with the team multiple times and in different ways. When you properly format communications, you help team members more easily digest information to stay engaged and informed. Communication tools can support this type of effective information sharing. Explanation: When project managers use communication tools to provide clarity and consistency of important project details, their teams can better provide effective guidance and feedback. Communication tools also help project managers effectively format information to share.

QUESTION 4 OF 6

What information should you include in the subject field of an email? Select all that apply.

A
What the email is aboutCorrect Answer
B
Whether the email requires an immediate responseCorrect Answer
C
Whether the email is urgentCorrect Answer
D
What your job title and contact information is
Explanation:

The email subject field should clearly state what the email is about. If it's urgent or requires a response, you should also add that to the subject and the first line of the email. Explanation: You need to include your request in the subject line of every email. To do that, you should ensure the subject field states whether the email requires an immediate response. You also want to state what the email is about and address whether the email is urgent. Explanation: Email is standard for business communications, and people receive many emails daily. To communicate effectively, you need to be efficient: Streamline the number of emails you send, and ensure each email’s subject is clear and direct. The subject field should include the topic, level of urgency, and response expectations.

QUESTION 5 OF 6

What is timeboxing?

A
Inviting meeting participants who can contribute to the discussion
B
Ending a meeting early to give participants their time back
C
Starting and ending a meeting on time
D
Setting a time limit for discussion of a given topicCorrect Answer
Explanation:

In timeboxing, you set expectations for how long you expect participants to spend on a given topic and add a few minutes’ buffer to each discussion. That way, you know you're not packing too much into your agenda.

QUESTION 6 OF 6

Which of the following are tasks for a meeting moderator? Select all that apply.

A
Focus on presenting a topic
B
Determine the topic of the meeting
C
Guide the meetingCorrect Answer
D
Help participants ask questions in real timeCorrect Answer
Explanation:

The meeting moderator helps to guide the meeting. That way, the presenter can focus on their topic rather than meeting management. Explanation: The meeting moderator helps participants ask questions in real time while someone else is presenting. That way, the presenter can stay focused on their topic while the moderator addresses participants’ needs.

Ready to test your recall?

How should a project team communicate?

A
The project team should stick to email communication since it is standard practice in business.
B
The project team should communicate regularly and in various ways.
C
The project team should use one mode of communication and rely on it consistently.
D
The project team should switch communication tools frequently to increase engagement.

How confident are you in this answer?