Difference Between Managing and Coaching

Course 5 – Agile Project Management QUIZ ANSWERS

Week 4: Applying Agile in the organization

Google Project Management: Professional Certificate

Coursera Answers & Study Guide

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Applying Agile in the organization INTRODUCTION

This Google Project Management: Professional Certificate from Coursera will teach you to apply Agile in any organization. You will learn how to define a value roadmap and utilize Agile’s value-driven delivery strategies. The course also covers an overview of the history and development of Agile frameworks and the skills needed to coach an Agile team. With this certificate, you’ll have the knowledge and tools necessary to land opportunities in Agile roles.

This Google Project Management: Professional Certificate offers invaluable insight into how best to introduce Agile or Scrum approaches within your organization.

Learning Objectives

  • Conduct a job search for an Agile role and learn how to succeed in your interview.
  • Explain how Agile frameworks have evolved and explore the future of Agile.
  • Explain how to coach an Agile team and help them overcome challenges.
  • Help introduce or continue the adoption of Agile or Scrum into an organization.
  • Define a value roadmap.
  • Implement Agile’s value-driven delivery strategies to achieve business goals.

ACTIVITY: MAKE CHANGES TO YOUR RELEASE PLAN

1. What questions should you ask when there is a last-minute change, like the Bonsai tree supplier no longer carrying Bonsai trees? Select all that apply.

  • How can we make the minimum amount of changes and keep our release plan on track?
  • Do you need to consult anyone to make a decision? (CORRECT)
  • Does the update require your team to take action? (CORRECT)
  • Do you need additional information to help reach a decision? (CORRECT)

Correct: This is one of the questions you would ask, as a sudden change will affect multiple team members and workflows.

Correct: This is one of the questions you would ask, since you want to immediately identify possible solutions.

Correct: This is one of the questions you would ask, as it helps you identify what you need to solve the problem.

2. What are the best options for addressing the vendor database issue? Select all that apply.

  • Shut down all ordering and shipping until the problem can be solved
  • Purchase new software/new database
  • Go back to the old software temporarily while the new is being fixed (CORRECT)
  • Manually track inventory until the software is fixed (CORRECT)

Correct: If the old software is still available, this could be a good option—especially the fix will take some time.

Correct: This option is time-consuming, but will produce a correct inventory count.

3. What are some possible options for addressing the Bonsai tree supply issue? Select all that apply.

  • Pass the issue along to someone else
  • Replace the Bonsai trees with a different plant (CORRECT)
  • Source Bonsai trees elsewhere (CORRECT)
  • Remove Bonsai trees from the website until you find a new vendor (CORRECT)

Correct: This is a good option if you are unsure when you will be able to source Bonsai trees.

Correct: This is a good option that can help you meet customer demand on time.

Correct: This is a good option if you cannot find a new vendor right away.

TEST YOUR KNOWLEDGE: AGILE COACHING

1. What is the difference between managing and coaching?

  • Managing is about listening; coaching is about asserting.
  • Managing is about encouraging the team; coaching is about delegating tasks.
  • Managing is used in Agile; coaching is used in Waterfall.
  • Managing is about giving direction; coaching is about teaching. (CORRECT)

Correct: In project management, some situations will call for coaching, and others will call for managing. As a project manager, it is important that you understand when each skill set and approach is necessary for success.

2. Which of the following responsibilities are part of your role as an Agile coach? Select all that apply.

  • Solve problems for the team.
  • Design the plays (detail how work gets done) with the team. (CORRECT)
  • Provide feedback to the team. (CORRECT)
  • Celebrate and learn with the team. (CORRECT)

Correct: As the Scrum Master, you own the playbook that outlines the necessary tasks, but you should work with your team to design the plays. It is also important that you provide feedback and celebrate and learn with the team.

Correct: To guide and encourage your team effectively, you should create a culture where they share early and often.

Correct: It’s important to celebrate a job well done and frame losses as positive learning opportunities. Along the way, you should also design the plays (detail how work gets done) and create a team culture that emphasizes sharing early and often.

3. What part of your role as an Agile coach involves reviewing your team’s performance to find patterns that work or need improvement?

  • Design the plays (detail how work gets done) with the team.
  • Provide feedback to the team. (CORRECT)
  • Celebrate and learn with the team.

Correct: As an Agile coach, providing feedback isn’t just about fixing broken things. It also helps you identify the things that work well so you can encourage your team to keep doing them.

4. How can you help your team build confidence and capabilities through coaching? Select all that apply.

  • Assist them by stepping in to solve difficult problems.
  • Encourage and appreciate them by expressing confidence in their efforts. (CORRECT)
  • Motivate them by pointing out the value in their work. (CORRECT)
  • Support them by acting as an accessible resource. (CORRECT)

Correct: Coaches acknowledge when team members struggle and assure them that they can handle the challenges ahead. You can also serve as a resource for the team and instill a sense of pride by pointing out their work’s value.

Correct: Coaches instill a sense of pride in their teams, which can motivate them to take action. You can also serve as a resource and appreciate the team by acknowledging their effort.

Correct: Coaches make themselves available when team members have problems or want feedback. You can also appreciate and encourage the team and motivate them by pointing out their work’s value.

TEST YOUR KNOWLEDGE: AGILE CHALLENGES

1. Imagine you are the Scrum Master launching the first phase of services for a company project. Your team takes a long time to finish tasks and, as a result, they are a month behind schedule. How can you diagnose the problem and help your team hit their targets? Select all that apply.

  • Replace slower team members with more efficient ones.
  • Run more demos of solutions with the team to identify areas for improvement. (CORRECT)
  • Use Retrospectives to discover opportunities to improve how the team is working. (CORRECT)
  • Prioritize the right user stories and focus on only a few per Sprint. (CORRECT)

Correct: When the team pauses to take in the product as a whole, they can make sure they’re delivering on the Value Roadmap. You can also use Retrospectives to learn what’s blocking the team and focus on only a few user stories per Sprint.

Correct: Retrospectives can help the team identify things that slow them down, like communication challenges or incomplete dependencies. You can also run more demos to identify growth areas and focus on only a few user stories per Sprint.

Correct: Understanding the team’s capacity can help them focus on the right things and finish items before moving on. You can also run more demos to identify growth areas and use Retrospectives to learn what’s blocking the team.

2. Which of the following are signs that an Agile team may be experiencing issues with team dynamics and culture? Select all that apply.

  • High team productivity
  • Low team conflict (CORRECT)
  • High team conflict (CORRECT)
  • Low team morale (CORRECT)

Correct: If team members never have disagreements, this might mean they are worried about creating a conflict in an unsafe environment. This indicates the team may be experiencing issues with team dynamics or culture. In this situation, it’s important to intervene to ensure the team can be open and courageous—two important Scrum values.

Correct: If team members are constantly in conflict and issues are not resolved, this is a sign of issues with team dynamics and culture. In this situation, it’s important to intervene. Resentments and grudges within the team can negatively impact the team’s performance.

Correct: If team members are grumpy, this may indicate that there are underlying issues with team dynamics to sort out. In addition, high team conflict and low team conflict also suggest challenges with team culture.

3. As a project manager or Scrum Master, which of the following strategies can help you fix issues with team dynamics and culture? Select all that apply.

  • Ask project stakeholders to intervene.
  • Run a team brainstorm session about how to work better together. (CORRECT)
  • Change up the team’s workflows. (CORRECT)
  • Take a training class together. (CORRECT)

Correct: In a group brainstorm session, it may help to ask the team to identify areas for improvement to bolster team dynamics. For example, the team can create a list of dos and don’ts for working together based on their past experiences.

Correct: When the team is in distress, it can help to shake things up. For example, team members can pair up to work together on tough tasks or the group can change how a typical meeting is run.

Correct: Teams can take a group training or review a helpful resource about team dynamics to discuss as a group. Other options include changing up the team’s workflows and running a group brainstorm to solicit ideas about how to work better together.

4. During a Retrospective, you discover that your team cannot deliver the product on schedule because you set an unrealistic expectation with your stakeholders. What can you do to ensure a healthy roadmap management plan going forward? Select all that apply.

  • Simplify the roadmap by scaling back the project scope.
  • Promote knowledge sharing between the Product Owner and the Development Team. (CORRECT)
  • Hold regular roadmap reviews with the entire team. (CORRECT)
  • Agree up front about how to handle new ideas and opportunities. (CORRECT)

Correct: Knowledge sharing ensures that the team knows about changes early. It also helps the Product Owner understand and guide the team’s work. Other strategies for roadmap management include holding regular roadmap reviews and establishing a system for reviewing new ideas and opportunities.

Correct: Roadmap reviews should start by confirming a shared understanding of the overall goal and purpose of the project so everyone understands the value of each feature. Regular roadmap reviews help teams know what is coming so they can prepare. It also helps to establish a system for reviewing new ideas and opportunities and promote knowledge sharing within the Scrum Team.

Correct: Having a system in place to review new ideas and opportunities can help you avoid scope creep. You can also hold regular roadmap reviews and promote knowledge sharing within the Scrum Team.

TEST YOUR KNOWLEDGE: FRAMEWORKS FOR SCALING AGILE

1. Which two of the following are frameworks for scaling Agile in a larger organization?

  • DevOps
  • Business agility
  • Disciplined Agile Delivery (DAD) (CORRECT)
  • Scrum of Scrums (CORRECT)

Correct: DAD is a hybrid approach that combines strategies from various Agile frameworks. It provides a process foundation to manage details that other frameworks leave up to individual teams. Scrum of Scrums is another framework for scaling Agile. It integrates the work of multiple Scrum teams through coordination and communication.

Correct: Scrum of Scrums integrates the work of multiple Scrum teams working on the same project through coordination and communication. Disciplined Agile Delivery (DAD) is another framework for scaling Agile. It applies a hybrid approach that combines strategies from several Agile frameworks.

2. Which scaled Agile framework coordinates multiple Scrum Teams and integrates their work to create one larger, cohesive deliverable?

  • Scrum of Scrums (CORRECT)
  • Large-Scale Scrum (LeSS)
  • Disciplined Agile Delivery (DAD)
  • Scaled Agile Framework (SAFe)

Correct: Scrum of Scrums breaks teams of 12 or more people into smaller Scrum Teams and focuses on coordination among them. There is a Scrum Master for each team and a Scrum of Scrums Master who focuses on the Scrum process across teams.

3. What is the benefit of business agility?

  • It helps teams rapidly evolve large-scale software systems.
  • It serves as a strict instruction manual for scaling Agile, rather than a general framework.
  • It combines software development with IT operations.
  • It helps organizations thrive in high-VUCA environments. (CORRECT)

Correct: Business agility incorporates Agile principles into management. This helps organizations facing VUCA conditions such as volatility, uncertainty, complexity, and ambiguity.

4. Imagine you are a project manager at a video game company. Your last large-scale software release contained so many technical issues that they upset your customers and overwhelmed your Developers. To ensure that your next rollout is secure and reliable, you recruit new team members with information technology (IT) expertise. Which of the following approaches is best for your new project?

  • Scaled Agile Framework (SAFe)
  • Large-Scale Scrum (LeSS)
  • Business Agility
  • DevOps (CORRECT)

Correct: DevOps combines software development with IT operations. This framework increases delivery velocity and service reliability. DevOps helps teams quickly build large-scale systems while keeping them secure.

GOOGLE PROJECT MANAGEMENT COURSERA ANSWERS AND STUDY GUIDE

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Agile Project Management WEEKLY CHALLENGE 4

1. Fill in the blank: You can make sure your team delivers value to customers by building the right thing, building the thing right, and _____.

  • running it right (CORRECT)
  • selling it right
  • scaling as fast as possible
  • running it cheaply

2. Which of the following are components of a typical value roadmap? Select all that apply.

  • A release plan (CORRECT)
  • A product roadmap (CORRECT)
  • A mission statement
  • A product vision (CORRECT)
  • A product playbook

3. Fill in the blank: The product vision defines what the product is, who uses it, and how it supports the customer’s _____.

  • professional reputation
  • financial gains
  • business strategy (CORRECT)
  • release plan

4. What are some of the benefits of developing and maintaining a product roadmap? Select all that apply.

  • Stakeholders meet with the Product Owner less frequently throughout the project
  • Stakeholders notice incremental value over the course of the project (CORRECT)
  • Teams follow a reliable plan that does not need to change
  • Teams and stakeholders understand the sequence of deliverables (CORRECT)
  • Teams understand how their efforts relate to the project vision (CORRECT)

5. Imagine you are a project manager creating release plans for a new cloud storage service. Your team is performing well, so you decide to push up the estimated release date. Which specific factors do you take into account to make your decision?

  • The team’s willingness and work ethic
  • The team’s size and the customer’s budget
  • The team’s experience and the customer’s timeline
  • The team’s capacity and velocity (CORRECT)

6. Imagine you are a project manager leading Agile adoption at an organization. Why is it important that you find an executive sponsor to support the change? Select all that apply.

  • It guarantees an increase in the project’s budget.
  • It increases your chances of successfully shifting organizational culture. (CORRECT)
  • It helps to create a sense of ownership for the change you are creating. (CORRECT)
  • It helps to answer your team’s questions about what’s working and what’s not working right now.

7. Imagine you are a project manager overseeing the adoption of Agile at your organization. When setting goals for the project, you consider the timeline, specific results, and reason for the change. You put this information in a document the whole team can access. Which of the three keys to influence does this scenario demonstrate?

  • Clarify measurable results (CORRECT)
  • Find vital behaviors
  • Leverage the six sources of influence

8. Imagine you are a project manager overseeing a new set design for a local news network. You notice your team is becoming overwhelmed with critical feedback from producers. Then, your team informs you that they no longer want to receive feedback from the producers. Which Agile principle do these issues impact the most?

  • Business collaboration (CORRECT)
  • Value delivery
  • Team dynamics and culture
  • Retrospectives

9. What can you do to address instability when people leave and join your team frequently? Select all that apply.

  • Use financial incentives to keep team members from leaving.
  • Ask new team members to create up-to-date project documentation before starting work.
  • Use pair programming so new team members can learn on the job. (CORRECT)
  • Create a quick onboarding process for new team members. (CORRECT)
  • Schedule shorter sprints so departing team members can wrap up work. (CORRECT)

10. Which scaling method is not a true Agile framework, but can help organizations overcome the challenges of scaling?

  • The Spotify Model (CORRECT)
  • Disciplined Agile Delivery (DAD)
  • Large-Scale Scrum (LeSS)
  • Scaled Agile Framework (SAFe)

11. Does delivering value mean improving compliance adherence for a business?

  • Yes. Compliance adherence is the most valuable asset for a business, regardless of what the business needs to accomplish.
  • No. Value only refers to the financial benefits for a business.
  • Sometimes. Value can mean different things for each business based on what they hope to accomplish. (CORRECT)

12. Fill in the blank: A(n) _____ is a guide that demonstrates where to go, how to get there, and what to accomplish along the way in order to maximize value.

  • vision roadmap
  • release roadmap
  • capacity roadmap
  • value roadmap (CORRECT)

13. Which of the following provides an overview of the expected product, its high-level requirements, and an estimated schedule for reaching milestones?

  • A product vision
  • A Product Backlog
  • A value playbook
  • A product roadmap (CORRECT)

14. What are some common pitfalls of making a product roadmap? Select all that apply.

  • Let stakeholders think the roadmap is set and unchangeable (CORRECT)
  • Put more work into the roadmap than the deliverables (CORRECT)
  • Conduct regular reviews of the roadmap with stakeholders and the team
  • Pressure teams to achieve deadlines no matter what it takes (CORRECT)

15. Fill in the blank: When overseeing Agile adoption in your organization, you find an executive sponsor who supports the change. The sponsor can help create a sense of _____.

  • innovation
  • obligation
  • success
  • ownership (CORRECT)

16. Imagine you are a project manager overseeing the adoption of Agile at your organization. To smooth the transition, you define specific outcomes. You also make sure the measures are visible to the entire team throughout the change. Which of the three keys to influence does this scenario demonstrate?

  • Clarify measurable results (CORRECT)
  • Leverage the six sources of influence
  • Find vital behaviors

17. Does a low level of interpersonal conflict mean that a team is experiencing issues?

  • Yes. A team that rarely has disagreements is not committed enough to the work.
  • No. A team that rarely has disagreements is more productive than a team that disagrees frequently.
  • Sometimes. If a team rarely has disagreements, it could mean team members don’t feel safe stating their opinions. (CORRECT)

18. What can you do to address instability when people leave and join your team frequently? Select all that apply.

  • Create a quick onboarding process for new team members. (CORRECT)
  • Use financial incentives to keep team members from leaving.
  • Ask new team members to create up-to-date project documentation before starting work.
  • Use pair programming so new team members can learn on the job. (CORRECT)
  • Schedule shorter sprints so departing team members can wrap up work. (CORRECT)

19. Which of the following scaled Agile frameworks involve Scrum Masters meeting frequently to better coordinate work on a single product across teams.

  • Disciplined Agile Delivery (DAD)
  • Scaled Agile Framework (SAFe)
  • Scrum of Scrums (CORRECT)
  • Large-Scale Scrum (LeSS)

20. Which of the following are product roadmap best practices? Select all that apply.

  • Make the roadmap highly visible to stakeholders. (CORRECT)
  • Make the roadmap highly noticeable to the team and refer to it frequently. (CORRECT)
  • Inform the team you finalized the roadmap.
  • Conduct regular reviews with sponsors, stakeholders, and the team. (CORRECT)
  • Indicate highest priority and highest value items. (CORRECT)
  • Fine-tune delivery dates for accuracy well in advance.

21. Fill in the blank: DevOps combines software development with _____.

  • Information Technology (IT) operations (CORRECT)
  • Scrum operations
  • Change management operations
  • Business operations

22. Fill in the blank: In a release plan, product releases happen when _____.

  • the team has developed a working version of a given feature or requirement (CORRECT)
  • the project is complete and the team has delivered the final product
  • the feature or requirement is in development and is being iterated upon
  • the customer has asked for the release of a given feature or requirement

23. As a project manager, your organization makes a shift to Agile. To create a sense of urgency, which questions should you ask your team about what’s working, and what’s not working right now?

  • What allows our competitors to outperform us and get their products and features to market more quickly? (CORRECT)
  • How can we help you become more productive and supported in your work? (CORRECT)
  • What can we do to cut costs in our product creation and Sprint process?
  • How can we change the company’s stated mission or values to better align with our work?

24. Imagine you are a project manager for a mobile game that is experiencing significant technical issues. While working on the update, your team members appear unhappy and arrive at work late. What can you do to boost morale and improve the quality of deliverables? Select all that apply.

  • Change up the workflows by pairing people to work together on hard tasks (CORRECT)
  • Run a team brainstorm session to identify areas for improvement (CORRECT)
  • Take a training class on team dynamics and how to better work together (CORRECT)
  • Push back the next release date to give the team more time
  • Require positive attitudes in team meetings

25. What is the first Agile principle?

  • Satisfy the customer through value-driven delivery (CORRECT)
  • Save the customer time through speed-driven delivery
  • Save the customer money through cost-driven delivery
  • Satisfy the customer through mission-driven delivery

26. Which value-driven principle reflects that the team understands what the customer wants?

  • Run it right
  • Build the thing right
  • Build the right thing (CORRECT)
  • Deliver it right

Correct: To deliver value, teams need to build the right thing. To leverage this principle, the team can have a solution-oriented conversation with the customer to better understand what the customer wants and what their goals are.

27. Which of the following common factors may result in changes to an Agile team’s release plan? Select all that apply.

  • Defined product goals and requirements
  • Change in team velocity (CORRECT)
  • Change to the product scope (CORRECT)
  • Improved understanding of how much effort is needed to build certain features (CORRECT)

Correct: Velocity change impacts how much work the team can do in a given iteration or Sprint. This could be from adding team members, losing team members, or even improving efficiency. This new information about the team’s pace will likely impact the release plan.

Correct: If the Product Owner approves a change to the product, this will likely result in a change to the product scope. Fortunately, the release plan is a living artifact that can change based on the environment and new information.

Correct: The team may conduct research and discover that a user story or epic is more or less difficult than they originally anticipated. With this new knowledge, the release plan may need to change.

28. Fill in the blank: It is crucial to understand organizational culture and the _____ process when introducing new ways of working.

  • risk management
  • project planning
  • change management (CORRECT)
  • organizational structure

Correct: When an organization shifts the way it conducts business, it often means a shift in culture as well. The change management process can help organizations adopt an Agile approach.

29. What can you do to create a sense of ownership among stakeholders when your organization shifts to Agile? Select all that apply.

  • Explain how other companies succeed with Agile.
  • Require employees to pass a test on Agile methodology.
  • Connect the change to the company’s mission or values. (CORRECT)
  • Find an executive sponsor who also feels a sense of ownership and can advocate for the change you’re creating. (CORRECT)

Correct: Sponsors can reinforce the benefits of Agile and give you the support and resources you need.

Correct: An organization that understands how Agile impacts culture is more likely to succeed.

30. Which three of the following are solutions to value delivery issues?

  • Ensure changes to the Backlog are introduced only in between Sprints
  • Do more Demos of the solutions with the team (CORRECT)
  • Use Retrospectives to ask the team if anything is slowing them down (CORRECT)
  • Focus on only a few user stories per Sprint (CORRECT)

Correct: More Demos help to ensure the team is delivering on the value roadmap. Beyond additional Demos, the project manager can ask the team to focus on only a few user stories per Sprint and use Retrospectives to identify challenges.

Correct: Retrospectives can help to identify issues, like if the team is waiting on dependencies or experiencing communication challenges. The project manager can also try doing more solution Demos with the team and ask the team to focus on only a few user stories per Sprint.

Correct: If the team is experiencing value delivery issues, one solution is to focus on a few stories per Sprint and finish an item before moving on. The project manager can also do more solution Demos with the team and use Retrospectives to identify challenges.

31. Which of the following are signs of team dynamics and culture issues? Select all that apply.

  • High team morale
  • Low team morale (CORRECT)
  • Lots of team conflict (CORRECT)
  • Low team conflict (CORRECT)

Correct: If team members seem grumpy or irritated, there may be underlying team dynamics issues. Other signs of team dynamics and culture issues include lots of team conflict and low team conflict.

Correct: If the team argues and experiences unresolved issues this may negatively impact the team’s performance. Other signs of team dynamics and culture issues include low team morale and low conflict.

Correct: If the team has low team conflict, it may indicate that team members are worried about starting a conflict in an unsafe environment. Other signs of team dynamics and culture issues include low team morale and low conflict.

32. Which of the following are solutions to an unstable product roadmap caused by product ambition? Select all that apply.

  • Conduct unbiased user research to gather information about what users really want
  • Agree up front how to handle new opportunities (CORRECT)
  • Set up regular roadmap reviews with the entire team (CORRECT)
  • Promote sharing knowledge between the Product Owner and the Development Team (CORRECT)

Correct: This agreement should define when new opportunities are reviewed and estimated and how customer or management commitments are made. Other solutions include setting up regular roadmap reviews and promoting knowledge sharing.

Correct: It is important to set regular roadmap reviews. These should happen at least quarterly to align everyone’s expectations. Other solutions include agreeing up front how to handle new opportunities and promoting knowledge sharing within the team.

Correct: Knowledge sharing ensures that the Product Owner knows how much effort the product takes to build and the team is aware of changes as early as possible. Other solutions include agreeing up front how to handle new opportunities and setting up regular roadmap reviews.

33. What are the aims of the DevOps framework? Select all that apply.

  • Eliminate VUCA factors that affect projects in the real world
  • Improve service reliability (CORRECT)
  • Increase software delivery velocity (CORRECT)
  • Build shared ownership among software stakeholders (CORRECT)

Correct: To launch products in a global environment, systems need to be both secure and reliable to better deliver value.The DevOps framework also aims to build shared ownership among software stakeholders and increase software delivery velocity.

Correct: Like all Agile frameworks, DevOps sets out to shorten the product life cycle and deliver software products continuously and with very high quality. One aspect of this is to increase software delivery velocity. DevOps also aims to improve service reliability and build shared ownership among software stakeholders.

Correct: DevOps is about growing and managing teams and organizations that can build and evolve large-scale systems at a rapid pace. One aspect of this is to build shared ownership. DevOps also aims to increase software delivery velocity and improve service reliability.

34. When interviewing for an Agile project manager position, which questions should you ask to determine if you’ll be happy in the job? Select all that apply.

  • What does your company do?
  • How often will I get to hear about the needs of our users or customers? (CORRECT)
  • What would a typical day look like for me if I were to take on this position? (CORRECT)
  • How supportive is the management toward blending project management approaches?  (CORRECT)
  • What’s the first thing I should know about the culture here? (CORRECT)

Correct: An important part of every interview is when the candidate gets to ask the interviewers questions. You should take advantage of it. You can ask about blending management approaches, the culture of the organization, how often managers hear about customer needs, and what a typical day looks like.

Correct: You should take advantage of the chance to ask interviewers questions. You should ask about blending management approaches, workplace culture, how often managers hear about customer needs, and what a typical day will be like.

Correct: During your interview, you should take advantage of the chance to ask the interviewers questions. You should ask about blending management approaches, workplace culture, how often managers hear about customer needs, and what a typical day will be like.

Correct: Culture is crucial to the success of an Agile project. When given the opportunity, be sure to ask about the culture, management, and how often managers hear about customer needs. You should also ask about what a typical day will be like in the position.

35. What are the components of a typical value roadmap?

  • A product roadmap, a mission statement, and release plans
  • A product vision, a mission statement, and development plans
  • A product vision, a product roadmap, and release plans (CORRECT)
  • A product roadmap, a vision statement, and development plans

36. Imagine you’re a project manager creating a project roadmap. You meet with the Product Owner to estimate the team’s capacity and velocity—their ability to complete work at a certain pace. Which Agile principle does this scenario represent?

  • At regular intervals, the development team meets to reflect on how to become more effective.
  • Deliver working software frequently, with a preference to the shorter timescale.
  • Stakeholders and the team developers must work together daily throughout the project.
  • Agile processes promote sustainable development—the team developers should be able to maintain a constant workload. (CORRECT)

37. What two problems commonly arise when you fail to implement Scrum completely? Select all that apply.

  • A temptation to skip events or blend them to save time (CORRECT)
  • A loss of clear roles and responsibilities (CORRECT)
  • An increase in interpersonal conflict
  • A decrease in customer satisfaction

38. Which of the following scaled Agile frameworks involve Scrum Masters meeting frequently to better coordinate work on a single product across teams?

  • Large-Scale Scrum (LeSS)
  • Disciplined Agile Delivery (DAD)
  • Scaled Agile Framework (SAFe)
  • Scrum of Scrums (CORRECT)

39. What can you do to avoid making too many or unfounded product assumptions? Select all that apply.

  • Conduct surveys or focus groups to double-check assumptions, where necessary. (CORRECT)
  • Discuss assumptions as a team. (CORRECT)
  • Ask the Product Owner to double-check and approve assumptions.
  • Reuse assumptions from similar, past projects.
  • Document assumptions and make them transparent to all. (CORRECT)

40. As a project manager or Scrum Master, what can you do to ensure your team is focused on value-driven delivery? Select all that apply.

  • Run it fast
  • Build the thing right (CORRECT)
  • Run it right (CORRECT)
  • Build the right thing (CORRECT)

41. What is the purpose of the product vision in a value roadmap? Select all that apply.

  • It defines a high-level view of product requirements.
  • It defines an estimated schedule for development.
  • It defines who will use the product. (CORRECT)
  • It defines what the product is. (CORRECT)

42. Fill in the blank: As an Agile project manager, you constantly refer to a _____ to keep the team motivated by connecting the work they do in the sprints to a bigger picture.

  • high-value feature
  • product roadmap (CORRECT)
  • release date
  • project vision

43. Which of the following are common factors that result in changes to the release plan? Select all that apply.

  • Better understanding of how much process space is needed
  • Better understanding of how much effort is needed (CORRECT)
  • Change to product scope (CORRECT)
  • Change in team velocity (CORRECT)

44. As a project manager, you help the product team adopt Agile values and workflow. To help the team with the change, you discuss with them what your competitors are doing to outperform your company in the market. What are you trying to make the team feel?

  • A sense of urgency
  • A sense of alertness
  • A sense of motivation (CORRECT)
  • A sense of ownership

45. Imagine you are a project manager for a company that adopts a new invoicing process. You schedule training sessions so each team member can develop the individual skills they need to complete the new process. Which of the six sources of influence does this scenario demonstrate?

  • Social motivation
  • Personal ability (CORRECT)
  • Social ability
  • Personal motivation

46. You are a project manager overseeing the development of a new application. You notice a lack of motivation in your team and that many items are “in progress,” even though the deadline is tomorrow. Which Agile principle do these issues impact the most?

  • Team dynamics and culture
  • Retrospectives
  • Business collaboration
  • Value delivery (CORRECT)

47. What can cause an unstable product roadmap? Select all that apply.

  • Product vision
  • Product plan
  • Product assumptions (CORRECT)
  • Product ambition (CORRECT)

48. As a project manager, what questions can you ask your Agile team to ensure they “run it right”? Select all that apply.

  • How can the product reach more users?
  • How will users get updates and new features? (CORRECT)
  • What long-term value will this product give users? (CORRECT)
  • How will a user get support? (CORRECT)

49. You create a release plan for a new project. You include the estimated release date, company holidays and the business goals. What else can you add to this release plan to help the team stay focused?

  • Feedback from stakeholders on the project timeline
  • Use cases for the features in the release
  • Milestones for the development of future releases
  • A backlog of items required for the release goal (CORRECT)

50. As a project manager, you plan the release dates for your new project. What release date(s) should never be moved?

  • Only the last
  • None of them
  • All of them
  • Only the first (CORRECT)

51. As a project manager, your organization makes a shift to Agile. To create a sense of ownership, what actions should you take? Select all that apply.

  • Schedule regular meetings to discuss the change
  • Create a feedback loop for the change
  • Have buy-in from an executive on the change (CORRECT)
  • Align your company’s mission with the change (CORRECT)

52. You are a project manager for a company that is changing their feedback reporting process. To facilitate this change, you create a form for each team member to fill out every week. You send out a reminder email two days before the form is due. Which of the six sources of influence does this scenario demonstrate?

  • Social motivation
  • Personal ability
  • Structural ability (CORRECT)
  • Personal motivation

53. In which component of the roadmap will you store information about important dates that indicate delivery of certain features to the customer?

  • Release plan (CORRECT)
  • Interview plan
  • Requirement plan
  • Process plan

54. What defines the product, who uses it, and how it supports the customer’s business strategy?

  • A product backlog
  • A product vision (CORRECT)
  • A product roadmap
  • A value playbook

55. What is the measure of the team’s ability to complete work at a certain pace?

  • A product roadmap
  • A release plan
  • Capacity and velocity (CORRECT)
  • Story and epic

Applying Agile in the organization conclusion

You’ve now learned about the basics of Agile methodology and how it’s being used in software development today. You should also be familiar with some of the key terms and concepts related to Agile. If you’re interested in learning more, consider enrolling in a course on Coursera. In this course, you’ll learn how to implement Agile’s value-driven delivery strategies and define a value roadmap.

You’ll also explore strategies for effectively introducing an Agile or Scrum approach to an organization and coaching an agile team. And finally, you’ll investigate how Agile frameworks have evolved and land opportunities in agile roles. Join now and start learning how to apply these valuable skills in your work!