PRACTICE QUIZ
What are some key benefits of considering accessibility in UX design? Select all that apply.
Accessibility in design, particularly equity-focused design, considers all aspects of a product to ensure it’s accessible and fair to various genders, races, and abilities, especially those from historically underrepresented groups. Explanation: Whether or not a person has a disability, considering accessibility in design often helps everyone, including those with temporary, situational, or permanent disabilities. Products created to enhance the user experience resulted in a solution that helped everyone, such as closed captioning, enlarged fonts, and magnifying tools. Explanation: In the disability community and as UX designers, the social model of disability is defined as a disability being caused by the way society is organized or how products are designed rather than a person)s ability or difference. Similar to how many products are created for those who are right-handed and less often for those who are left-handed, designers look at how a product should transform to meet underrepresented needs.
Which phase of the design sprint helps the team find solutions to build on?
After starting the design sprint off on the right track with the Understand phase, the Ideate phase helps the team find solutions to build upon. To get the creative juices flowing, you start this phase by coming up with ideas and building on them to create solutions.
What can a researcher learn when they properly empathize with users during user research?
Empathizing with users helps researchers understand what users need, why they need it, and how they solve problems. This is vital in building positive user experiences.
Which of the following are examples of pain points? Select all that apply.
This is an example of a financial pain point, since the user has to provide sensitive personal information without a clear reason. Explanation: This is an example of a product pain point, since it is a usability issue that frustrates the user. Explanation: This is an example of a support pain point, since the user can’t get the answers they need.
Which of the following statements about user personas is true?
In UX design, personas are fictional users whose goals and characteristics represent the needs of a larger group of users. Personas can help us identify patterns of behavior in users. These patterns might point to a common pain point that a group of users experiences.
Which of these user stories includes a type of user, an action, and a benefit?
This user story is complete with a type of user, an action, and a benefit. A complete user story keeps the problem user-centered, actionable, and clear.
Fill in the blank: Designing products with accessibility and inclusivity in mind ensures that you _____.
This approach solves a problem for a specific user, but the solution extends to the many other users of the product. This approach provides multiple design solutions that account for different users, such as those with disabilities or those who come from traditionally marginalized backgrounds. These considerations improve the experience for the intended user, as well as other users of the product.
Which of the following is a complete problem statement?
In this statement, the user’s name, characteristics, need, and the reason for the need have been clearly defined.
Identify the steps of the ideation process in the correct order.
It’s important to begin by brainstorming many possible solutions and recording them so you have a large pool of possibilities. Gathering a diverse team provides unique perspectives when you begin to eliminate obvious solutions. Then, once you’ve refined your total number of solutions, you can assess which are best suited to your users’ needs. Completing the ideation process in this order allows you to identify many possible solutions.
You’re a UX designer working on a gaming app in a competitive market space. You want to figure out what your competitors’ strengths and weaknesses are, and how to create a better product. What should you do?
A competitive audit is a report that evaluates what competing companies are doing well with their product, and where they are failing. This information can improve your product by addressing problems your competitors haven’t accounted for. TEST YOUR KNOWLEDGE OF STORYBOARDS
What are the key elements of a storyboard? Select all that apply.
The plot in a storyboard describes the benefit or solution of the design. Other key elements of a storyboard include scene, character, and narrative. Explanation: The scene in a storyboard helps designers imagine the user’s environment. Other key elements of a storyboard include plot, character, and narrative. Explanation: The storyboard’s narrative describes the user’s problem and how the design will solve the problem. Other key elements of a storyboard include plot, scene, and character. Explanation: The user in a storyboard is the character. Other key elements of a storyboard include plot, scene, and narrative.
Which of the following scenarios would be most appropriate to use a big picture storyboard?
This scenario would use a big picture storyboard because you’re focusing on how people will use the product throughout their day, and why that product will be useful. TEST YOUR KNOWLEDGE OF DESIGN FIDELITY
Fill in the blank: Wireframes establish the basic _____ of a page and serve as an outline of a digital experience.
Wireframes establish the basic structure of a page and serve as an outline of a digital experience.
Which of the design fidelity types would you use if you need to get ideas out quickly while leaving room open for exploration?
Low-fidelity designs are less complex and allow designers to sketch ideas quickly.
Identify characteristics of a low-fidelity (lo-fi) design. Select all that apply.
UX designers create low-fidelity designs to get ideas out quickly and leave room for exploration. Compared to its high-fidelity counterpart, low-fidelity designs characteristically use simple shapes and lines. They’re also less refined and polished. Explanation: Compared to its high-fidelity counterpart, low-fidelity designs characteristically use simple shapes and lines. They’re also less refined and polished.
Fill in the blank: _____ help UX designers determine which user needs are the most critical to resolve.
When developing early solutions, User stories help narrow down which needs to focus on first.
What is the goal of a storyboard?
You can think about storyboarding as a tool to visualize potential solutions to problems the user is facing. It helps you make visual connections between research insights and the flow of experience. It can also help you explain your ideas to stakeholders.
Big picture storyboards focus on the how and the why, while close-up storyboards focus on the _____.
While big picture storyboards focus on the user experience (--the how and the why), close-up storyboards focus on the product (--the what).
What type of storyboard focuses on the user experience?
A big picture storyboard focuses on the user experience, and considers questions like: How will the user use our dog walking app? Why will the app be useful? And why will the user be delighted by the app?
What is a characteristic of a good wireframe?
Good wireframes do not require advanced drawing skills. They are all about organizing and communicating information clearly to the team implementing the design.
What are some benefits of creating wireframes? Select all that apply.
Since wireframes are made up of simple lines and shapes, stakeholders won’t get stuck on the details. They can then make decisions on the structure quickly, and help designers catch problems early on. Explanation: Wireframes can help designers identify any missing or disorganized elements before creating the final design. It can also help stakeholders focus on the design)s structure so they can make decisions early on.
You advise your client that your next step is to create a user flow for the app you are creating for them. The client asks what is included in the user flow. What do you tell them?
You are presenting the user flow of the app to your client. They ask what the rectangles mean on the user flow. What do you tell them?
You are at the point in the design process where you have identified the problem to solve. You have brainstormed potential solutions. Now, you would like to visualize the potential solutions. Which tool would you use to do this?
You have transitioned your big picture storyboard into a close-up storyboard. What questions might you ask yourself to re-focus the storyboard into a close-up version? Select all that apply.
You are ready to move your app design from storyboard to wireframes. What are the benefits of creating wireframes? Select all that apply.
You tell your stakeholder that the next deliverable will be wireframes for the app you are designing for them. They are unsure of what you mean by wireframes. How would you explain what a wireframe is?
You tell your stakeholder that wireframes can save time and effort. They ask for more details on this. What would you tell them?
At what point in the design process should you create a close-up storyboard?
Your client is asking for a high-fidelity design. You know you are not yet there in the design process. What can you tell them about when high-fidelity designs will occur in the process?
In a short sentence, you establish the context of the story by helping others understand the user and the problem you are tasked to solve. What is this called?
You have presented your storyboard for your app to the client. You outline the components used in the storyboard—character, scene, plot, and narrative. What part does the narrative play in a storyboard?
A colleague tells you they have prepared a low-fidelity design. What does this mean?
You are mentoring a UX design student, and they ask why wireframes are important. What is one benefit of wireframing?
You tell your client the design process is moving along nicely and you are ready to storyboard. The client asks you to skip this step to decrease the project timeline. What can you tell your client about how they can benefit from a storyboard?
In the user flow you are creating, you have used shapes including circles, rectangles, diamonds, and lines to convey interactions. Which shape indicates decisions points users make that moves them forward or backward through the user flow?
You are in the early stages of writing a storyboard for your app to share with stakeholders in an upcoming meeting. You want to introduce the app’s idea at a high-level to stakeholders and get them excited about what you’re creating. Your storyboard focuses on the user experience, how the app will be used, and why the app will be useful. Which type of storyboard addresses this focus?
You want to get a design idea out quickly so your stakeholders can review it and provide high-level feedback. What design medium would you use?
You are beginning wireframing for your app and want to follow the industry standards to indicate page elements. What are some industry standards that you may use? Select all that apply.
You are beginning your big-picture storyboard for the app you are designing. What is the purpose of a plot in the storyboard context?
You are writing a big-picture storyboard. At this point, you have established the user. Now you need to identify the users’ environment. What is this called?
A stakeholder asks you what the point is of spending time on wireframes. What can you tell them about the benefits of wireframing? Select all that apply.
You are storyboarding and have run into some challenges showing a particular screen. The interaction is difficult to portray in the storyboard sketches. What might you do to help portray the interaction?
When you are creating the user flow for your app, what should you reference to ensure your designs will address the users’ needs?
You have researched your users for the app you are building and are clear on their needs and how they will interact with it. Now, you need to outline the process of how they will interact with the app. What will you create next?
You are ready to design the user flow map for your app. What do you need to know before you can design the user flow? Select all that apply.
You previously created a big-picture storyboard, and now you are moving into the close-up storyboard phase. As you are designing the close-up storyboard, which elements can you leverage from your big-picture storyboard? Select all that apply.
Your client has some additional ideas for a screen in the app you are designing. You create a new wireframe that incorporates the ideas. What does your wireframe include?
Your client is unsure of the design process and would like to know when you would use low-fidelity designs. What would you tell them?
When you are writing a big-picture storyboard for your app. Which questions should you consider to help inform you of the direction of the storyboard? Select all that apply.
You are creating wireframes for the app you are designing. What constitutes good wireframes?
Ready to test your recall?
What are some key benefits of considering accessibility in UX design? Select all that apply.
How confident are you in this answer?