PRACTICE QUIZ

The mobile-first approach aligns best with the project. The demographic you’re designing the app for are people who are on-the-go, which means they’d most likely use mobile devices like phones and tablets.

There are multiple approaches a designer can take to creating a product, and there’s no single correct way. It’s more important to consider the needs of the users and the context of those needs.

Users in emerging international markets may access content primarily from a mobile device, so the mobile-first philosophy would be ideal in this case.

Progressive enhancement means designing from the smallest screen to the largest screen. This is also called the bottom-up approach.

Since this product will serve young users in a computer lab, it is best to design for a larger screen first and a mobile version later. TEST YOUR KNOWLEDGE ON DESIGNING ACROSS DEVICES

Consistency means having a uniform design, so users can expect the design to feel familiar across devices and products. Large brands and companies like Google incorporate a consistent look and feel across all their products so users can expect familiarity.

Designers should consider the different types of input methods out there, including features like touchscreen, keyboard, mouse, switch, microphone, and more. so designers can best create a product that suits the device or platform. The designer should also be mindful of context of use and content layout. Explanation: Understanding how and when users will use a product on specific or various devices is an important aspect to consider to effectively design across platforms. The designer should also be mindful of input methods and content layout. Explanation: Considering how information is organized on the screens can affect how users access information effectively, and it influences the content readability. The designer should also be mindful of context of use and input methods. TEST YOUR KNOWLEDGE ON PROBLEM STATEMENTS

They are clear descriptions of user needs that should be addressed, and they provide a succinct way for designers to reference user needs.

This is a complete problem statement because it features a persona’s name, characteristics, and needs to provide insights about a potential user group. TEST YOUR KNOWLEDGE ON COMPETITIVE AUDITS

After a designer creates a list of their product’s competitors, they identify the specific features of the competitors to focus on in the research.

Competitive audits give designers strategic insights for planning the next step of their designs; therefore, they help them make improvements to their design. WEEKLY CHALLENGE 1: DESIGN ACROSS DEVICES

Since your app targets a global audience in emerging markets, the geographic location of users is an important factor.

You will use your problem statement to help guide your ideation.

Progressive enhancement and graceful degradation are opposite approaches to UX design.

Developing solutions across all devices and screen sizes includes all potential users regardless of the device.

Requiring an internet connection or cell signal means users cannot access the app offline.

Shane’s feelings of frustration would be listed in the Feeling Adjective row.

Great problem statements are human-centered. They’re also broad enough to allow for creative freedom, yet narrow enough to be solved by a design solution.

The user’s characteristics are missing in the problem statement. It would be helpful to know more about Casey to understand the user’s need and insight.

This is an example of a good user story because it addresses the persona’s needs based on their characteristics.

Once you create a list of your competitors, you identify the specific features of those competitors to focus on.

Focusing on one design at a time helps you make decisions about the visual aspects of your product going forward.

Mobile phones have democratized internet access due to their relatively low cost and ubiquity. Potential new users are more likely to be mobile phone users than desktop users.

Consistency ensures a uniform design so that users can expect the same experience across devices.

A dedicated mobile app would work best because an internet connection is not required and it can work with the phone’s location services.

The persona’s action of being able to reserve books in advance addresses their goal to access books they want to read when they arrive at the library.

The time allotted in this exercise is the only limitation in Crazy Eights.

Bottom-up and top-down design are opposite design approaches applied based on the user)s need.

Mobile users access content from a smaller screen, so content optimized for a small screen is important. Explanation: Mobile users may move from a mobile device to a desktop site, so it is important to provide a seamless user experience between devices. Explanation: Even though the site should be usable from any device, taking into account each device’s unique advantages can make the overall user experience even better.

This is an example of designing with context. The design solution addresses the needs of a specific device and the way a user interacts with it in any given situation.

Insights based on the persona’s problem are included in the problem statement because they identify the goals for the design solution. Explanation: The persona’s name is included in the problem statement because it is a human-centered description of a user’s need. Explanation: The persona’s characteristics are included in the problem statement because they represent a real user. Explanation: The persona’s needs are included in the problem statement because they identify a user’s pain points.

This is an example of a problem statement because it is a clear description of a user’s need that the designer should address.

This is a common consideration when evaluating your device design choice. Designers should consider that a user’s experience with a product differs if they’re at home, work, school, or another location.

It is important to consider global users when designing for NBU. The vast majority of people around the world use a mobile phone as their primary device for accessing the internet.

Including a list of instructions under the Task List section helps to track the actions required to pick up books.

This represents the action part of the user story. Shane wants to be able to reserve books in advance so they can pick them up based on their busy schedule.

Since the employees will access the site primarily from a desktop computer, the best approach would be graceful degradation. This approach designs from the largest screen to smaller screens.

Dedicated mobile apps work well with built-in device features, and allows more visual and interactive options, like gestures and animations. Explanation: Dedicated mobile apps work well with built-in device features, and allows more visual and interactive options, like gestures and animations.

Including persona’s age helps the design team identify the type of user most likely to benefit from the app. It would be helpful to include their location and family situation too. Explanation: Including a persona’s family structure helps the design team understand a potential user’s shopping behaviors and needs based on those behaviors. It would be helpful to include their age and location too. Explanation: Including location information helps the design team understand a user’s access and availability for a mobile delivery app. It would be helpful to include their age and family situation too.

In addition to highlighting new pain points, user journey maps help to create obstacle-free paths, reduce the impact of designer bias, and identify areas for improvement in the design. All of these benefits help add context to user pain points. Explanation: In addition to creating obstacle-free paths for the user, user journey maps help to highlight new pain points, reduce the impact of designer bias, and identify areas for improvement in the design. All of these benefits help add context to user pain points. Explanation: In addition to reducing the impact of designer bias, user journey maps help to create obstacle-free paths, highlight new pain points, and identify areas for improvement in the design. All of these benefits help add context to user pain points.

The first step in building the path to map a user’s journey is to add each action journey until the user reaches their goal. This would go on the top row of the map.

The goal of Crazy Eights is to push beyond your first idea, frequently the least innovative, and to generate a wide variety of solutions to your challenge.

This is an example of continuity in design because users have an uninterrupted experience as they move between devices. Regardless of which platform a person uses to create a playlist, they can move to another device to continue where they left off, or listen to it. To provide that continuity, the devices have to be attached to the same account log-in.

Listing ways to refine the catalogue’s filter would fall under the Improvement Opportunities section because it identifies areas for improvement in the design.

Problem statements help designers move forward with a clear vision for the design.

Once you have completed your competitive audit, you summarize your findings in a report or presentation.

Prioritizing mobile users focuses on the common point of access for most of today’s global users.