INTRODUCTION – Communicate Effectively to Influence Stakeholders

TEST YOUR KNOWLEDGE: COMMUNICATE FOR IMPACT

1. Which of the following are stakeholder communication best practices? Select all that apply.

2. Fill in the blank: Information that is communicated to stakeholders is _____.

3. What actions can a security analyst take to learn what matters to the stakeholders they communicate with?

4. Fill in the blank: Graphs, charts, videos, and dashboards are examples of _____ communications that are created to provide and compare important data and metrics with stakeholders.

5. Which of the following are concise, effective communication methods for conveying key details to stakeholders? Select two answers.

TEST YOUR KNOWLEDGE: COMMUNICATE EFFECTIVELY WITH STAKEHOLDERS

1. Which of the following should a security analyst do before communicating the results of a vulnerability test to stakeholders? Select three answers.

2. If a stakeholder fails to respond to an email in a timely manner, which communication steps are the next best options? Select two answers.

3. Fill in the blank: The use of _____ to tell a security story can help security analysts communicate impactful data and metrics.

4. Which software programs can be used as tools for sharing and telling a visual story about data? Select all that apply.

5. There are many instances where a member of a cybersecurity team will need to create a visual dashboard to communicate impactful data and metrics to stakeholders. Which of the following programs can be used to create visual dashboards that can communicate impactful data and metrics to stakeholders? Select all that apply.

WEEKLY CHALLENGE 3

1. Which of the following are stakeholders interested in having knowledge of? Select two answers.

2. Which individuals are considered security stakeholders? Select three answers.

3. Fill in the blank: Security operations managers are primarily responsible for helping to identify and safeguard an organization from _____.

4. Which of the following statements best describes the information that is communicated to stakeholders?

5. Which of the following guidelines can help security analysts improve stakeholder communications? Select two answers.

6. Which potential security challenges should a security analyst communicate to security stakeholders?

7. Fill in the blank: Creating ____ communications allows a security stakeholder to view representations of what is being explained using graphs and charts.

8. Why is it important for analysts to use visuals to tell a security story?

9. Fill in the blank: In the field of security, ______should always be communicated with care.

10. Stakeholders have many responsibilities, so they might miss an email or fail to respond promptly. If an analyst needs to reach a stakeholder right away, what might be a better option for stakeholder communication?

11. What is a stakeholder?

12. Fill in the blank: Communications with stakeholders should always be precise, avoid unnecessary technical terms, and _____.

13. Fill in the blank: Visual communications to stakeholders can be used to convey key details in the form of ____.

14. An analyst finishes an incident review. Next, they want to clearly communicate meaningful data from their findings. What action can they take to share this information?

15. Fill in the blank: For security purposes, it is important to communicate sensitive information with _____.

16. What term is used to define an individual or a group that has an interest in the decisions or activities of an organization?

17. A security operations manager often works directly with a security analyst as the first line of defense to protect an organization from what challenges? Select two answers.

18. Fill in the blank: Information that is communicated to ____ is considered sensitive.

19. You are alerted that a malicious actor has gained unauthorized access to one of your organization’s manufacturing applications. You need to inform the operations manager as soon as possible. What is the best way to communicate this information?

20. Fill in the blank: Creating ____ communications allows a security stakeholder to view representations of what is being explained using graphs and charts.

21. You have recently been hired as a security analyst for an organization. You’ve been asked by a security stakeholder to provide information on how often the employees from various departments are clicking on simulated phishing emails. What action can you take to best communicate this information?

22. What is the best way to follow-up with a stakeholder who has not immediately responded to your email? Select two answers.

24. Which of the following is an example of a security event that should be communicated to a stakeholder?

25. Handling the daily maintenance of security operations is the general responsibility for which security stakeholder?

26. Which security stakeholder helps recognize risks and manage the response to security incidents?

27. Which of the following options is the best way to handle the detection of malicious code in logs?

CONCLUSION – Communicate Effectively to Influence Stakeholders