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Google UX Design Professional Certificate • STUDY MODE

PRACTICE QUIZ

QUESTION 1 OF 72

What are some common human factors that influence design? Select all that apply.

A
Income
B
FearCorrect Answer
C
PrejudiceCorrect Answer
D
ImpatienceCorrect Answer
E
MisjudgmentCorrect Answer
Explanation:

Fear is a common human factor, and one of the variables humans bring to their product interactions. Other common human factors include but are not limited to prejudice, misjudgment, and impatience. Explanation: Prejudice is an example of a human factor and one of the variables humans bring to their product interactions. Other common human factors include but are not limited to fear, misjudgment, and impatience. Explanation: Impatience is another example of a human factor and one of the variables humans bring to their product interactions. Other common human factors include but are not limited to prejudice, misjudgment, and fear. Explanation: Misjudgment is a common human factor and one of the variables humans bring to their product interactions. Other common human factors include but are not limited to prejudice, fear, and impatience.

QUESTION 2 OF 72

Consider the psychological concepts explored in this lesson. Which of the following is an example of a mental model?

A
Parking a car in a garage
B
Using a key to turn the ignition of a car to start itCorrect Answer
C
Driving a car
Explanation:

We can predict the car will start because of the key turning the ignition.

QUESTION 3 OF 72

Fill in the blank: You test a new children’s game with a group of users. Some are able to reach the end of the game, while others quit after a few turns. The children who are able to finish the game enjoy the experience because of the positive _____.

A
reinforcement
B
feedback loopCorrect Answer
C
value proposition
D
human outcome
Explanation:

The children who finished the game had a positive feedback loop, or outcome. WEEKLY CHALLENGE 3: DEFINE USER PROBLEMS

QUESTION 4 OF 72

What is the key attribute of a strong problem statement?

A
Design-focused
B
Action-oriented
C
Open-ended
D
Human-centeredCorrect Answer
Explanation:

A strong problem statement should be human-centered.

QUESTION 5 OF 72

Can an effective problem statement help UX designers set benchmarks for success?

A
Yes. Problem statements explain the user’s need, which helps designers benchmark a successful design solution.Correct Answer
B
No. Problem statements address the process of solving a design problem, and do not address how to set success benchmarks.
C
Sometimes. Problem statements may address benchmarks for success later in the design process, after prototype development and user testing.
Explanation:

Problem statements can help UX designers set benchmarks for success. If the design goal is to boil water, for example, you know you are successful when you notice bubbles and steam. A problem statement establishes this kind of target.

QUESTION 6 OF 72

After crafting a problem statement, a designer begins to brainstorm design solutions. They should document these in a hypothesis statement, which reflects their best educated guess on what the solution to the design problem might be.

A
TrueCorrect Answer
B
False
Explanation:

A hypothesis statement reflects the designer’s best educated guess on what they think the solution to a design problem might be.

QUESTION 7 OF 72

In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. These questions allow designers to address a problem from what perspective?

A
The problem’s perspective
B
The developer’s perspective
C
The user’s perspectiveCorrect Answer
D
The design team’s perspective
Explanation:

In order to design a solution that fits the needs of their users, UX designers need to understand the problem from the user’s point of view. The five “w” questions help designers describe the full context of the problem from the user’s perspective.

QUESTION 8 OF 72

In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “who” question?

A
Who is likely to use the product?
B
Who is experiencing the problem?Correct Answer
C
Who has given up on meeting their needs?
D
Who has pain points for which there are limited design solutions?
Explanation:

Designers need to know their users to create a successful solution. For instance, this might include considering what a particular user is looking for given their personal background.

QUESTION 9 OF 72

Imagine that a designer is ready to build a value proposition for their new mobile app. To start, they need to conduct research that answers which of the following questions? Select all that apply.

A
How much should the product cost?
B
What target users should I design for?
C
Why should the user care?Correct Answer
D
What does the product do?Correct Answer
Explanation:

The product offerings may be clear to the designer, but they need to consider the user when building a value proposition. To do that, they need to articulate what the product does and why users should care. Explanation: The product offerings may be clear to the designer, but they need to consider the user when building a value proposition. To do that, they need to articulate what the product does and why users should care.

QUESTION 10 OF 72

A designer is developing the value proposition for a product. Should they consider what is valuable to the user?

A
Yes. The goal is to identify what’s truly valuable to the user, and connect benefits and features to actual user needs.Correct Answer
B
No. The goal is to develop value propositions that are different from the competition, and to ensure features and benefits exceed those of competitors.
C
Sometimes. The goal is to balance the needs of users with design best practices, and target designs to users most likely to appreciate them.
Explanation:

A designer should connect features and benefits with the needs of their users. The goal is to identify what’s truly valuable to the user, and not just a cool feature that users didn’t ask for.

QUESTION 11 OF 72

What is true about the scope of a strong problem statement? Select all that apply.

A
It is specific enough that the design solution is apparent
B
It is targeted enough that one solution can solve the problem
C
It is narrow enough that it can be solved by a design solutionCorrect Answer
D
It is broad enough to allow for some creative freedomCorrect Answer
Explanation:

A strong problem statement should be broad enough to allow for some creative freedom, but narrow enough that it can actually be solved by a design solution. Explanation: A strong problem statement should be broad enough to allow for some creative freedom, but narrow enough that it can actually be solved by a design solution.

QUESTION 12 OF 72

A problem statement follows a simple formula. It starts with the name of the user, a short description of the user’s characteristics, and which of the following components? Select all that apply. Explanation of why the user has the need (CORRECT)

A
Outline of the user’s experience with the design
B
Summary of the user’s demographic profile
C
Description of the user’s needCorrect Answer
Explanation:

A problem statement also includes a description of the user’s need, and an explanation of why they have that need. Explanation: A problem statement also includes a description of the user’s need, and an explanation of why they have that need.

QUESTION 13 OF 72

Beyond establishing goals, what can effective problem statements help UX designers do? Select all that apply.

A
Identify target users
B
Define deliverablesCorrect Answer
C
Understand constraintsCorrect Answer
D
Set benchmarks for successCorrect Answer
Explanation:

Problem statements can help UX designers define deliverables. They also address the benchmark for deliverables, so designers know what the solution will produce. Explanation: Problem statements can help UX designers understand constraints, since they explain what keeps users from satisfying their needs. Explanation: Problem statements can help UX designers set benchmarks for success. If the design goal is to boil water, for example, you know you are successful when you notice bubbles and steam. A problem statement establishes this kind of target.

QUESTION 14 OF 72

After crafting a problem statement, a designer begins to brainstorm design solutions that may solve the user’s problem. How should the designer document possible design solutions?

A
In a hypothesis statementCorrect Answer
B
In a mind map
C
In a success benchmark
D
In a research plan
Explanation:

A hypothesis statement captures the designer’s best educated guess on what they think the solution to a design problem might be.

QUESTION 15 OF 72

Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement? The user, Shandel, is a fine arts enthusiast that lives in a major city. Shandel goes to museums several times a month. They want an easy way to secure timed museum tickets. The product Shandel uses to secure tickets requires advance purchase, so they get frustrated when they try to spontaneously book tickets to popular exhibits. Shandel wants to be able to easily book tickets in the app, in real time on weekend afternoons, without advance planning.

A
When
B
What
C
WhereCorrect Answer
D
Why
Explanation:

The user statement doesn’t specify where the problem occurs. Does Shandel use the app while walking around the city, or while sitting on their couch at home?

QUESTION 16 OF 72

Consider the following scenario: A designer starts to develop the value proposition for their new mobile photo app. First, they describe the product’s features and benefits, which include free unlimited photo storage and social media integration. Then, they explain the value of the product, and hone in on the features that create real value for users. What are the next steps the designer needs to take to develop a value proposition? Select all that apply.

A
Connect the features and benefits with the needs of usersCorrect Answer
B
Begin market research to set a product price
C
Review the official value proposition listCorrect Answer
D
Conduct user research to identify pain points
QUESTION 17 OF 72

What are the next steps the designer needs to take to develop a value proposition? Select all that apply.

A
Conduct user research to identify pain points
B
Begin market research to set a product price
C
Connect the features and benefits with the needs of usersCorrect Answer
D
Review the official value proposition listCorrect Answer
Explanation:

In the third step of developing value propositions, the designer takes the personas they’ve developed and pairs each with a value proposition that meets their biggest pain point. Finally, the designer reviews the official value proposition list. Explanation: In the third step of developing value propositions, the designer takes the personas they’ve developed and pairs each with a value proposition that meets their biggest pain point. Finally, the designer reviews the official value proposition list.

QUESTION 18 OF 72

Fill in the blank: A problem statement is a(n) _____.

A
clear description of the user)s need that should be addressesCorrect Answer
B
educated guess about what the solution to a design problem might be
C
set of constraints identified in the user research plan
D
actionable series of steps captured in an empathy map
Explanation:

A problem statement is a clear description of the user)s need that should be addressed. Problem statements align the team on which user problem to focus on and give everyone a clear goal.

QUESTION 19 OF 72

In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. What are the benefits of answering the five “w” questions when crafting a problem statement?

A
Users can pose questions to researchers, to help align on design decisions
B
Researchers can empathize with the user, while clearly defining the user problemCorrect Answer
C
Users can share feedback with researchers using open-ended statements
D
Researchers can craft potential user problems from a designer’s point of view
Explanation:

Answering these questions allows researchers to empathize with the user, while clearly defining the user problem that a UX design team needs to solve. This is important because it keeps the user front-and-center.

QUESTION 20 OF 72

Consider the following scenario: A designer starts to develop the value proposition for their new mobile photo app. First, they create a list of the product’s features and benefits. Second, they explain the value of the product. They identify that their main feature—free unlimited photo storage—resolves the major pain point for users. They pair a user persona with this value proposition and determine that it delivers real value. What is the next step the designer needs to take to develop a value proposition?

A
Revise user personas based on the value proposition
B
Release a beta version of the app to collect user feedback
C
Begin market research to set a product price
D
Review the official value proposition listCorrect Answer
Explanation:

In the final step, the designer reviews the official value proposition list, and identifies the app’s unique value proposition.

QUESTION 21 OF 72

Which of the following is an example of a good problem statement?

A
Avery needs a doorbell camera to monitor activity in the neighborhood.
B
Jordan is a teacher who needs to record lessons for students who missed them during regular class time.Correct Answer
C
Lynn is a project manager who needs to streamline communication across all departments.
Explanation:

In this statement, the user’s name, characteristics, need, and the reason for the need have been clearly defined.

QUESTION 22 OF 72

What is the human factor?

A
The lack of patience and need for analogies.
B
The internal maps that allow humans to predict how something will work.
C
The range of variables humans bring to their product interactions.Correct Answer
D
The outcome a user gets at the end of a process.
Explanation:

The human factor refers to the range of variables humans bring to their product interactions. Common human factors that inform design include but are not limited to limited concentration, impatience, fears, prejudices, and limited memory.

QUESTION 23 OF 72

Fill in the blank: To write a problem statement, you include the name of the user, their characteristics, and a description of _____.

A
the user’s target demographic
B
the user’s needCorrect Answer
C
the user’s preferred product features
D
the user’s design expectations
Explanation:

A problem statement starts with the name of the user and a short description of the user’s characteristics. Next, it includes a description of the user’s need, and an explanation of why they have that need.

QUESTION 24 OF 72

How can an effective problem statement help a UX designer establish goals?

A
By reviewing previous design iterations, and why these did not meet user needs
B
By telling the designer what the user really needs, which defines the goal clearlyCorrect Answer
C
By explaining findings from user research, which establishes a hypothesis
D
By explaining how target users currently satisfy their needs, which sets a benchmark
Explanation:

An effective problem statement tells the designer what the user really needs and defines the goal clearly. This helps everyone on the design team focus on the same thing.

QUESTION 25 OF 72

Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement? The user, Avery, is a fine arts enthusiast that lives in a major city. Avery goes to museums several times a month. Avery wants an easy way to secure timed museum tickets. Avery wants to buy tickets on their smartphone, while on-the-go exploring the city on weekend afternoons.

A
When
B
Where
C
What
D
WhyCorrect Answer
Explanation:

The statement covers who the user is, where they interact with the product, and what they want. There is no information about the why, so the designer does not learn how the problem (wanting an easy way to purchase museum tickets) affects the user’s experience and life.

QUESTION 26 OF 72

A designer reaches the final stage of building value propositions. They review their official value proposition list. Using this list, how can they make sure their product stands out from the competition? Select the two that apply.

A
Schedule a round of user research to validate their value propositions
B
Create new value propositions to align with the competitor)s product
C
Identify their product’s unique value propositionsCorrect Answer
D
Remove value propositions that are offered by competitorsCorrect Answer
Explanation:

After narrowing a list to match features with actual user needs, the designer can review the list of value propositions the product offers. From that list, they can highlight the unique features that competitors do not offer. This helps their product stand out from the competition.

QUESTION 27 OF 72

What action should you take when you identify a pain point in your product?

A
Define the problem as something that your UX team can solveCorrect Answer
B
Ask your team to collaborate on a list of possible user needs
C
Create more user personas to understand who your users are
D
Write user stories again to find out what users need from your product
Explanation:

This is where the five “w” questions can help. When you ask these questions, you get the answers you need to empathize with the user and solve the user’s problem.

QUESTION 28 OF 72

Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement? An adult wants an easy way to secure timed museum tickets while on-the-go, strolling around the city. The app they use to secure tickets requires advance purchase, so they get frustrated when they try to spontaneously book tickets to popular exhibits. They want to be able to easily book tickets in the app, in real time on weekend afternoons, without advance planning.

A
When
B
Why
C
WhoCorrect Answer
D
Where
Explanation:

All we learn about the user is that they)re an adult. The problem statement does not offer any details about the user or their background, so it would be challenging to create a successful solution for this user.

QUESTION 29 OF 72

Imagine that a designer is ready to build a value proposition for their new mobile app. To start, they clearly explain the offering the product provides to users. Which value proposition research question does this answer?

A
What does the product do?Correct Answer
B
What features should the product include?
C
What target users should the design consider?
D
Why should the user care?
Explanation:

The product offerings may be clear to the designer, but they need to consider the user when building a value proposition. To do that, they need to articulate what the product does and why users should care.

QUESTION 30 OF 72

A team of designers has started working on a problem statement for a project. They have defined the user’s need as well as an explanation of why the user has that need. What other components are missing from the problem statement that they should include? Select all that apply.

A
User’s preferred product features
B
User demographic
C
User nameCorrect Answer
D
User characteristicsCorrect Answer
QUESTION 31 OF 72

Before writing a problem statement, what do you need to identify for your user?

A
Attempted solutions
B
Possible solutions
C
Pain pointsCorrect Answer
D
Problem points
QUESTION 32 OF 72

In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “why” question?

A
Why is the problem worth a designer’s time?
B
Why is the user in the target group?
C
Why is the problem important?
D
Why has the problem not yet been solved?Correct Answer
QUESTION 33 OF 72

In the 5 Ws framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “when” question?

A
When does the problem occur?Correct Answer
B
When will the problem be solved?
C
When can the research begin?
D
When does the project need to be completed?
QUESTION 34 OF 72

You are writing a value proposition for a mobile app. You can already answer the question: “why should the user care?” What is another important question that you will need to answer to build the value proposition?

A
What does the product do?Correct Answer
B
Who will be an early adopter?
C
What target users should I design for?
D
How much should the product cost?
QUESTION 35 OF 72

A UX designer is writing a problem statement. They have already included the name of the user, user characteristics, and a description of the user’s need. What component is missing from the problem statement that the designer should also include?

A
Summary of the user’s demographic profile
B
Outline of the user’s experience with the design
C
Explanation of why the user has the needCorrect Answer
D
Analysis of potential solutions
QUESTION 36 OF 72

A UX designer is explaining the benefits of a problem statement to a client. They have mentioned that it establishes goals, sets the benchmark for success, and defines deliverables. What else can effective problem statements help UX designers do?

A
Understand constraintsCorrect Answer
B
Estimate project cost
C
Summarize likely solutions
D
Identify target users
QUESTION 37 OF 72

When writing a problem statement, which of the following are benefits of using the 5 Ws and H framework? Select all that apply.

A
It allows you to hypothesize a clear description of the user’s need.
B
It allows you to identify user pain points.
C
It helps you describe the full context of the problem from the user’s perspective.Correct Answer
D
It helps you write out who the user is.Correct Answer
QUESTION 38 OF 72

The user, Kelly, is a jazz music lover living in Paris. They attend a jazz concert most weeks. Kelly wants an easy way to find out about new artists and purchase tickets to their shows, even the same day of the show. Currently, Kelly uses multiple different products to find artists and buy tickets to various music venues on week nights, and it can be a lot to manage. Which part of the problem statement above represents the what in the 5 “w” questions? Easily purchasing tickets to shows, including the same day of a show

A
App user Kelly
B
Tickets to shows of new jazz artistsCorrect Answer
C
On week nights
D
Various music venues
QUESTION 39 OF 72

A designer is ready to build a value proposition for their new photo organizing app. To start, they clearly describe how the product addresses users’ pain points and they clearly explain the offering that the product provides users. What is the next thing the designer should do?

A
Discuss the value proposition with potential customers
B
Write hypothetical value propositions
C
Determine the features and benefits in competitors’ products
D
Describe the product’s features and benefitsCorrect Answer
QUESTION 40 OF 72

A designer starts to develop the value proposition for their new mobile photo app. For the first step, they list all of the app’s benefits and features, like free unlimited photo storage and social media integration. What is the second step the designer needs to take?

A
Explain the value of the productCorrect Answer
B
Review the stakeholder value proposition list
C
Create user personas for the target user group
D
Develop a high-fidelity prototype of the app
QUESTION 41 OF 72

A team of UX designers write an if/then statement that defines the best guess they have about a potential solution to their problem statement. What is another name for this if/then statement?

A
Guess statement
B
Hypothesis statementCorrect Answer
C
Solution statement
D
Goal statement
QUESTION 42 OF 72

In the 5 Ws framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “what” question?

A
What type of user will use this product?
B
What is currently working well?
C
What solutions have failed in the past?
D
What are the pain points you’re trying to solve?Correct Answer
QUESTION 43 OF 72

A designer starts to develop the value proposition for their new video streaming app. First, they describe the product’s features and benefits, which include simple video monetization and commenting. What is the second step the designer needs to take?

A
Explain the value of the product
B
Review the stakeholder value proposition listCorrect Answer
C
Develop a high-fidelity mockup of the app
D
Create user stories for the target user group
QUESTION 44 OF 72

Which of the following is an example of a strong problem statement?

A
Sadia is a technology enthusiast that uses desktop and mobile devices, and wants to stay up-to-date on the most relevant technology releases.
B
Users browse in the mobile app store because they may want to purchase a mobile game or productivity app.
C
Lawrence is a painter who needs a way to find the best deals on art supplies, because he wants to save money on the cost of his materials.Correct Answer
D
Kwame has lots of friends in his address book, and he is confused about how to organize his contacts when he gets a new phone.
QUESTION 45 OF 72

The user, Avery, is a fine arts enthusiast. The product Avery uses to secure museum tickets to view fine art requires advanced purchase, so Avery gets frustrated when they try to spontaneously book tickets to popular exhibits. Avery wants to be able to easily book tickets in the app at museums with popular exhibits in real time on weekend afternoons without advanced planning. Which part of the problem statement above represents the why in the 5 “w” questions?

A
On weekend afternoons
B
At museums with popular exhibits
C
Museum tickets
D
Booking tickets without advanced planningCorrect Answer
E
Avery, a fine arts enthusiast
QUESTION 46 OF 72

You have just completed writing a problem statement. Now, you’d like to brainstorm some educated guesses for potential solutions. What are these educated guesses known as?

A
Mind maps
B
Success benchmarks
C
Research plans
D
Hypothesis statementsCorrect Answer
QUESTION 47 OF 72

In the 5 Ws and H framework, researchers ask five “w” questions based on who, what, when, where, why, and how. Which of the following is an example of a good “how” question?

A
How many solutions have been attempted?
B
How can a product fit into this scenario?
C
How are users reaching their goals by using the product?Correct Answer
D
How long does the problem last for the user?
QUESTION 48 OF 72

Imagine a designer is ready to build a value proposition for their new mobile app. To start, they clearly explain the offering the product provides to users. Which value proposition research question does this answer?

A
What target users will the product focus on?
B
What does the product do for the user?Correct Answer
C
Why should the user care about the product?
D
What features will the product include?
QUESTION 49 OF 72

Consider the following scenario: A designer starts to develop the value proposition for their new video streaming app. First, they describe the product’s features and benefits, which include video monetization and commenting. They then explain the value of the product. What is the next step the designer should take to develop a value proposition?

A
Align with clients and stakeholders
B
Talk with stakeholders for evaluation
C
Conduct market research to set a fair price
D
Connect the features and benefits with the needs of usersCorrect Answer
QUESTION 50 OF 72

A designer is developing the value proposition for a product. How can they connect the features and benefits of a product to the needs of their users?

A
Test the app prototype with designers to learn if features meet common user problems
B
Provide as many features as possible, so that benefits reach the most diverse audience
C
Select features that meet design best practices and test these with real users
D
Pair user personas with value propositions that meet their greatest pain pointsCorrect Answer
QUESTION 51 OF 72

You have reached the final step in creating a value proposition. You are reviewing the official value proposition list and you feel you’ve identified the product’s unique value propositions. What is one final thing you can do?

A
Verify that the value proposition aligns with client expectations
B
Remove value propositions that are already offered by competitorsCorrect Answer
C
Create new value propositions after a round of usability testing
D
Brainstorm future value propositions that can be included in a later version
QUESTION 52 OF 72

A UX design team has completed user stories and journey maps for a mobile app they are designing. They are now writing up descriptions of the user needs that should be addressed. What are these descriptions called?

A
Constraint statements
B
Empathy statements
C
Problem statementsCorrect Answer
D
Solution statements
QUESTION 53 OF 72

What is the main action a UX designer takes when formulating hypothesis statements?

A
Brainstorm possible solutions
B
Synthesize the user’s needCorrect Answer
C
Research competitors’ solutions
D
Sketch design layouts
QUESTION 54 OF 72

The user, Kelly, is a jazz music lover living in Paris. They attend a jazz concert most weeks. Kelly wants an easy way to find out about new artists and purchase tickets to their shows on Kelly’s free weeknights. Currently, Kelly uses multiple different products to find artists and buy tickets and it can be a lot to manage. Kelly wants to be able to easily find out about new, exciting artists and buy tickets to their shows at various music venues all in one product. Which part of the problem statement above represents the when in the 5 “w” questions?

A
Tickets to jazz artist shows
B
App user Kelly, a jazz music lover
C
Various music venues
D
Easily find out about artists, showtimes, and how to purchase tickets, even for shows on the same day
E
On weeknights Kelly is freeCorrect Answer
QUESTION 55 OF 72

You are writing a value proposition for a mobile app. You can already answer the question: “what does my product do?” What is another important question that you will need to answer to build the value proposition?

A
Who will be an early adopter?
B
What target users should I design for?
C
How much should the product cost?
D
Why should the user care?Correct Answer
QUESTION 56 OF 72

Consider the following scenario: A designer starts to develop the value proposition for their new video streaming app. First, they describe the product’s features and benefits, which include simple video monetization and commenting. They then explain the value of the product. They identify that their main feature—easy monetization of video content—resolves the major pain point for users. They pair a user persona with this value proposition and determine that it delivers real value. What is the next step the designer needs to take to develop a value proposition?

A
Compare the value proposition to competitors’ value proposition
B
Release a testing version of the app to collect user feedback
C
Iterate user personas to reflect that value propositionCorrect Answer
D
Review the official value proposition list
QUESTION 57 OF 72

In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “where” question?

A
Where does the user go after they experience the problem?
B
Where is the product that the user frequently uses located?
C
Where does the user want to be when they experience the problem?
D
Where is the user when they are using the product?Correct Answer
QUESTION 58 OF 72

After crafting a problem statement, a designer begins to brainstorm their best educated guess for possible design solutions. They write their ideas into a concise statement. What step in the design solution process did the designer take?

A
Sketching a preliminary design
B
Drafting the initial wireframe
C
Synthesizing the user’s need
D
Writing a hypothesis statementCorrect Answer
QUESTION 59 OF 72

Imagine that a designer is ready to build a value proposition for their new photo organizing app. To start, they clearly describe how the product addresses users’ pain points. Which value proposition research question does this answer?

A
Why should the user care about the product?Correct Answer
B
What target users will the product focus on?
C
What features will the product include?
D
What does the product do for the user?
QUESTION 60 OF 72

A designer is developing the value proposition for a product. How can they explain the value of the product?

A
Select features that align with the competition and test these with real users
B
Provide all the features and benefits that were defined earlier
C
Test the app prototype and iterate until a proposition arises
D
Make sure that features and benefits are beneficial to the potential usersCorrect Answer
QUESTION 61 OF 72

How can an effective problem statement help a UX designer understand constraints?

A
By reviewing previous design iterations, and why these did not meet user needs
B
By explaining findings from user research, which establishes a hypothesis
C
By helping the designer determine what deliverables will be produced when the problem is solved
D
By informing the designer what is keeping the user from satisfying their needsCorrect Answer
QUESTION 62 OF 72

You’ve been asked to review the following problem statement: Alex is a musician who needs a way to find reasonably priced new and used sheet music, because they want to save money on new music as well as classics. Does this problem statement include all the necessary information?

A
Yes. It has a user name, user characteristics, user need, and an explanation of that need.Correct Answer
B
No. It is missing an important component of a problem statement: the solution.
C
Maybe. The structure of a problem statement will change to meet the demands of each project.
QUESTION 63 OF 72

A designer is receiving feedback about a problem statement they have written. One of their colleagues notes that it’s broad enough to allow for creative freedom, but still needs to be narrowed down. Why is it important for a problem statement to be narrow?

A
So that it can be solvedCorrect Answer
B
So that it is easy to remember
C
So that users can relate to it
D
So that clients can provide feedback
QUESTION 64 OF 72

Which of the following user stories is complete?

A
Income
B
FearCorrect Answer
C
PrejudiceCorrect Answer
D
ImpatienceCorrect Answer
E
MisjudgmentCorrect Answer
QUESTION 65 OF 72

A problem statement follows a simple formula. It starts with the name of the user, a short description of the user’s characteristics, and which of the following components? Select all that apply.

A
Outline of the user’s experience with the design
B
Summary of the user’s demographic profile
C
Description of the user’s needCorrect Answer
D
Explanation of why the user has the needCorrect Answer
QUESTION 66 OF 72

 Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement?

A
When
B
What
C
WhereCorrect Answer
D
Why
QUESTION 67 OF 72

Consider the following scenario:

A
Connect the features and benefits with the needs of usersCorrect Answer
B
 Begin market research to set a product price
C
 Review the official value proposition listCorrect Answer
D
 Conduct user research to identify pain points
QUESTION 68 OF 72

Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement?

A
When
B
Where
C
What
D
WhyCorrect Answer
QUESTION 69 OF 72

Imagine that a designer starts to develop the value proposition for their new mobile photo app. For the first step, they list all of the app’s benefits and features, like free unlimited photo storage and social media integration. What is the second step the designer needs to take?

A
Develop a high-fidelity prototype of the app
B
Explain the value of the productCorrect Answer
C
Review the official value proposition list
D
Create user personas for the target user group
QUESTION 70 OF 72

 In the 5 Ws framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “when” question?

A
When does the problem occur?Correct Answer
B
When will the problem be solved?
C
When can the research begin?
D
When does the project need to be completed?
QUESTION 71 OF 72

The user, Kelly, is a jazz music lover living in Paris. They attend a jazz concert most weeks. Kelly wants an easy way to find out about new artists and purchase tickets to their shows, even the same day of the show. Currently, Kelly uses multiple different products to find artists and buy tickets to various music venues on week nights, and it can be a lot to manage. 

A
Easily purchasing tickets to shows, including the same day of a show
B
App user Kelly
C
Tickets to shows of new jazz artistsCorrect Answer
D
On week nights
E
Various music venues
QUESTION 72 OF 72

The user, Avery, is a fine arts enthusiast. The product Avery uses to secure museum tickets to view fine art requires advanced purchase, so Avery gets frustrated when they try to spontaneously book tickets to popular exhibits. Avery wants to be able to easily book tickets in the app at museums with popular exhibits in real time on weekend afternoons without advanced planning.

A
 On weekend afternoons
B
At museums with popular exhibits
C
Museum tickets
D
Booking tickets without advanced planningCorrect Answer
E
Avery, a fine arts enthusiast
F
Google Advanced Data Analytics
G
Google Cybersecurity Professional Certificate
H
Meta Marketing Analytics Professional Certificate
I
Google Digital Marketing & E-commerce Professional Certificate
J
Google UX Design Professional Certificate
K
Meta Social Media Marketing Professional Certificate
L
Google Project Management Professional Certificate
M
Meta Front-End Developer Professional Certificate

Ready to test your recall?

What are some common human factors that influence design? Select all that apply.

💡Select all 4 correct answers before submitting (0 of 4 selected).
A
Income
B
Fear
C
Prejudice
D
Impatience
E
Misjudgment

How confident are you in this answer?